Recharge Subscriptions

Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!

I would highly recommend Recharge to any company looking to move into subscriptions. The product itself is fantastic but the onboarding team are even better. Arlon was incredibly helpful from start to finish.

Had an issue with css on customization and my Rep Irving O. came through for us and helped us make the changes we needed to.

The best in the business for eComm whether small or big business on Shopify.

Would not use again. Changed their billing cycles without informing customers. (They did say they sent emails but I had not received any).

Last month they had billed me (a month late) for the app after they went paid, but again, I did not know that they were changing their billing. Getting a refund was difficult. Once refunded I removed the app never to be used again.

You'll imagine my surprise when a month later I am billed again for the recharge app, that has been uninstalled for over a month now.

I'd highly recommend a different app just based on this experience.

Edit Update after response:

Based on their reply it is easy to understand that recharge has been a difficult company to work with. My review was not a complaint about the app graduating to a paid app. My review IS however a complaint of their lack of communication, not informing me I was getting moved to this plan in any way whatsoever, improper billing cycles, improper billing, and unwillingness to accept the facts as they have played out.

Please re read my review recharge, I have been working within your customer service parameters, and they have failed.

On the customer service side, the individual I have dealt with this time around has been great, but unfortunately she must be getting bad information, as she was told my requested refund was completed (it wasn't).

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.

Fantastic Support and Fully Featured for all types of subscription businesses. Their support is top notch and will continue working thru solutions above and beyond what most vendors would do, even for integrations to other platforms.

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.