Reviews (1,949)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, user-friendly interface, and robust features. They appreciate the seamless Shopify integration, intuitive subscription management, and customizable options that automate recurring payments and boost customer retention. Regular updates add new functionalities based on merchant feedback, enhancing reliability and streamlining operations, which significantly aids in scaling subscription services.

Edited December 9, 2024

Great support team (shoutout Irving!), works well, key to our business.

Also shoutout Nick from eShopGenius for consistently helping us through any challenges that require a bit more development!

Proper
United States
Over 4 years using the app
Recharge replied May 20, 2024

Thank you for the review - and the shout out to Irving!

- Ty Bailey | VP of Services

January 31, 2024

Recharge is a terrific app that has continued to improve. We've used this integration for years and it has worked wonders for our business and growing our subscriptions. Their customer support team is phenomenal as well. Everything from the integration, the service, the platform evolution, to the staff is top-notch. Highly recommend using this app and their services for your business!

MOSH
United States
Almost 3 years using the app
Recharge replied February 12, 2024

We appreciate the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

June 17, 2024

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

Mium Lab
France
Over 3 years using the app
Recharge replied June 25, 2024

Thank you for the five star review - and the shout out to Juan!

- Ty Bailey | VP of Services

March 10, 2024

The customer support with Recharge is fantastic. I've been personally helped by Juan C. from Recharge Technical Support, we had a Zoom call where we worked around our time different and many emails back and forth. He was wonderful, thank you!

Old Bridge Cellars
Australia
Almost 2 years using the app
Recharge replied March 21, 2024

We're glad to hear about your great experience with Juan!

- Ty Bailey | VP of Services

March 22, 2024

We migrated back to ReCharge after a poor experience with one of the new subscription apps. Our Implementation Engineer, John, was phenomenal in getting us set up. The process entire migration process was thorough and transparent.

Raaka Chocolate
United States
Over 5 years using the app
Recharge replied March 25, 2024

We're glad to hear about your positive experience. Thank you for the shout out to John!

- Ty Bailey | VP of Services

August 5, 2024

App works flawlessly & customer support is top notch!

Numommi
United States
4 months using the app
Recharge replied August 12, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

April 16, 2024

We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.

Wash Yo Self
United States
About 2 years using the app
Recharge replied April 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

July 19, 2024

Vinse was a fantastic resource while we were migrating; thanks again!

Splendid Spoon
United States
About 1 month using the app
Recharge replied July 22, 2024

Thank you for the review - and the shout out to Vinse!

- Ty Bailey | VP of Services

March 8, 2024

Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!

Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough

Mauna Loa
United States
Almost 4 years using the app
Recharge replied March 21, 2024

Really appreciate you taking the time to leave a review and a shout out for our team.

- Ty Bailey | VP of Services

June 24, 2024

their customer service team (namely Kiki) went outside of their scope to provide assistance for our website. truly appreciative!

Dr. Will Cole
United States
Over 1 year using the app
Recharge replied July 1, 2024

Thank you for the shout out to the Support crew - especially Kiki!

- Ty Bailey | VP of Services