Reviews (1,949)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer support, user-friendly interface, and robust features. They appreciate the seamless Shopify integration, intuitive subscription management, and customizable options that automate recurring payments and boost customer retention. Regular updates add new functionalities based on merchant feedback, enhancing reliability and streamlining operations, which significantly aids in scaling subscription services.
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Customer service is great! I think CX is what seperates good companies from great companies. Recharge is a great company!
Good app, easy and straightforward to use. Not many customizations available for the look and feel on the site however.
The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!
The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.
Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.
Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.
I would give zero stars if I could. Customer service is terrible. They no showed twice on migration zoom calls. I can't imagine trusting my subscription services to a company that can't show up for a scheduled Zoom call.
Thank you for your feedback. I have been in contact with my team regarding your concerns.
Ty Bailey | VP of Services
Poor customer support. They have a massive paywall to be able to access a standard level of customer support.
After installing the app, our store encountered theme issues. Recharge helped us out and we found a good solution to the problem. Now, everything runs smoothly.
Juan was great and explained everything well. Very helpful and kind. He was through in explaining everything that I needed to navigate the app.