Recharge Subscriptions , 1,716 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

February 19, 2024

Any time we're looking at adding functionality to our Cart, it's obviously a big deal, being the most critical aspect of any eComm site.
We require of course total stability and reliability, as well as excellent support, given it represents real money, for both our customers and ourselves.
Amongst a complex custom theme implementation, Recharge have been able to demonstrate why they are a reliable top-shelf plugin partner for our subscription functionality needs.

SuperFeast
Australia
Over 2 years using the app
Recharge replied February 26, 2024

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

March 8, 2024

Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!

Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough

Mauna Loa
United States
Over 3 years using the app
Recharge replied March 21, 2024

Really appreciate you taking the time to leave a review and a shout out for our team.

- Ty Bailey | VP of Services

February 13, 2024

Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love!

Binto
United States
12 months using the app
Recharge replied February 19, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

March 27, 2024

Had an issue with css on customization and my Rep Irving O. came through for us and helped us make the changes we needed to.

Mad Viking
United States
Over 1 year using the app
Recharge replied April 8, 2024

Thank you for taking the time to leave a review!

Ty Bailey | VP of Services

February 6, 2024

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

NOKA
United States
About 8 years using the app
Recharge replied February 12, 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

April 15, 2024

Support was super helpful with multiple issues within the same chat. Very productive support session!

Force of Nature Meats
United States
Over 4 years using the app
Recharge replied April 22, 2024

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

January 19, 2024

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Paint Plot Australia
Australia
Over 3 years using the app
Recharge replied January 22, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

March 21, 2024

We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.

History by Mail
United States
Almost 3 years using the app
Recharge replied March 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

March 18, 2024

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

WellBefore
United States
Over 2 years using the app
Recharge replied March 21, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

March 7, 2024

Used them for years and will continue to do so. Support is top notch and they make it easy.

P2Life
United States
Almost 9 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave us a five star review!

- Ty Bailey | VP of Services