Recharge Subscriptions

Jaden was a HUGE help. I appreciate Jaden taking the time to help me and providing me with additional information. 5/5 customer service representative.

Implementing Recharge into our business was a breeze, thanks to Vinse's outstanding assistance. His expertise made complex concepts easy to understand, and his responsiveness ensured all my questions were promptly addressed. Plus, the software itself is incredibly user-friendly, making managing subscriptions a smooth and efficient process. Highly recommended for anyone considering integrating to Recharge!

Been working great for me. I especially like the support work of Nick from E-Shop Genius. Can't say enough go things...

Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!

Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive

App itself looks great. Customer service a complete let down. Highly not recommend using this app for this reason alone. Non responsive. Month 3 being billed $499 USD (total $1497 USD) for the app to still not be working correctly on site.

We have been using recharge for quite some time now. The old pricing structure meant that they took a % of sales. The new pricing structure is still a % of sales plus an added monthly charge of £140 - this can quickly add up.

The email for the price increase justified this with the addition of new features - OK, that seemed fine.

The new features are at an EXTRA cost.

I'm not sure what happened with this company but i feel this is unjustified.

Maybe they were bought and the new owners thought they would ad these extra charges to recoup their initial investment as fast as possible.

I will be leaving recharge very soon which is sad due to the great service i used to receive.

I feel its a classic case of get customers by offering a good deal then sting them in the future by hiking prices. A sign of the times i'm afraid.

If you are reading this and want to avoid paying these awful charges then check out Appstle. Their pricing seems fair and benefits both parties involved.

Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!

Jairus was an amazing support during our onboarding process, going above and beyond to educate us on platform capabilities and integration questions. Very happy with the outcome and a successful go-live!

I've been using recharge for about 7 years. Today my invoice was three times what it usually is. I've looked at it and it seems that that is there new standard pricing plan which is ridiculous. After contact apparently they sent an email to tell me of this change 6 months ago and with no follow up emails. I think it's disgusting as I have less subscribers than ever but paying more than I ever have. Recharge making my monthly fee 3 times more than what it usually has, has officially killed my business.

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.