Reviews (1,904)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

January 4, 2024

We love using recharge! I have had nothing but stellar experiences with their customer support team.

Organic Muscle Fitness Supplements
United States
About 8 years using the app
Recharge replied January 16, 2024

We appreciate the kind words and five star review!

- Ty Bailey | VP of Services

February 6, 2024

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Intimate Rose
United States
About 5 years using the app
Recharge replied February 12, 2024

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services

November 10, 2023

It is a great app with many integrations, which are the most critical part of subscription solutions. Excellent customer support, always trying to help and find a solution.

mytrime.com
Czechia
Over 1 year using the app
Recharge replied November 15, 2023

We're glad to hear you've had a positive experience! Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

January 8, 2024

The agent was great! They sent me some reference links to review.

Revelation Health LLC
United States
Over 6 years using the app
Recharge replied January 16, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

March 6, 2024

Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!

Clothes Doctor
United Kingdom
About 2 months using the app
Recharge replied March 21, 2024

We appreciate you taking the time to leave a review and a shout out to our valuable team members!

- Ty Bailey | VP of Services

Edited November 7, 2024

Recharge is an amazing add on to your store & their customer service is exceptional when any issue pops up... Jaden W, extremely helpful guy.

Gutology
United Kingdom
11 months using the app
Recharge replied March 4, 2024

Thanks for the five stars!

- Ty Bailey | VP of Services

March 5, 2024

Recharge Support has been able to help us thoroughly with any questions we have, or support we need!

The Beachwaver Co.
United States
Over 4 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

Edited September 12, 2024

Great help today from Thomas. He was speedy and efficient and was able to help me out straight away.

SuperFeast
Australia
About 3 years using the app
Recharge replied February 26, 2024

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services

December 20, 2023

Vinse has been extremely helpful and patient with our specific needs during onboarding, providing best-in-class service that is rarely seen in today's marketplace. We look forward to a long working relationship with Recharge.

Apollo Neuro
United States
8 months using the app
Recharge replied December 26, 2023

Thank you so much for the shout out to Vinse - we're glad to hear about your positive experience.

- Ty Bailey | VP of Services

March 20, 2024

So happy swapping over to Recharge, right from the start the team has been helpful and our Implimentation manager Jairus was helpful from onboarding to going live. Knowing I can reach out 24 hours a day to the team if I have an issue is one of the biggest bonuses.

White Horse Coffee
Australia
About 2 months using the app
Recharge replied March 25, 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services