Reviews (1,951)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited June 27, 2024

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

KIIMA
Canada
About 2 months using the app
Recharge replied July 1, 2024

We appreciate you sharing your experience!

- Ty Bailey | VP of Services

April 19, 2024

Ivan did a great job helping me navigate through the problem. Excellent service.

years.com
United Kingdom
Over 1 year using the app
Recharge replied April 22, 2024

Thank you for the review and the shout out to Ivan!

- Ty Bailey | VP of Services

March 6, 2024

Even before signing up, I had a very attentive conversations with Drew that made sure the service was suited to our needs. Then once onboarding, we had a really attentive and fast onboarding experience from Meredith where she was there to help with any questions whenever. Thank you both!

Clothes Doctor
United Kingdom
About 2 months using the app
Recharge replied March 21, 2024

We appreciate you taking the time to leave a review and a shout out to our valuable team members!

- Ty Bailey | VP of Services

June 16, 2024

Issue resolved with customer support.

SOFLETE
United States
Over 7 years using the app
Recharge replied June 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

March 5, 2024

Recharge Support has been able to help us thoroughly with any questions we have, or support we need!

The Beachwaver Co.
United States
Over 4 years using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

February 21, 2024

Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.

Texas Butchers
United States
Over 1 year using the app
Recharge replied February 26, 2024

Thank you for the shout out to Vinse and the five star review!

- Ty Bailey | VP of Services

January 26, 2024

Excellent customer support, huge thanks to Christian that has done an amazing work!

Pacha™
France
About 1 year using the app
Recharge replied January 29, 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

February 27, 2024

We recently migrated to Recharge and had a positive experience overall. Recharge stands out as a more professional solution compared to the two apps we used previously. Vinse, the implementation engineer, played a crucial role in making the migration as smoother as it could be. His support and guidance significantly reduced the stress associated with navigating the complexities of the process, especially since our case wasn't straightforward.

Partake Brewing
Canada
4 months using the app
Recharge replied March 4, 2024

We really appreciate you taking the time to leave a review! We're glad to hear you've had a positive experience and that Vinse was able to help.

- Ty Bailey | VP of Services

June 4, 2024

Great help, quick response time. Thanks team!

Healthy Heights
United States
Over 3 years using the app
Recharge replied June 11, 2024

Thank you for your review!

- Ty Bailey | VP of Services

February 13, 2024

We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver.

At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient.

- These guys don't mess around with top-notch US-based support, that's a rarity these days.

Nectr.Energy
United States
About 2 months using the app
Recharge replied February 19, 2024

Thank you so much for leaving a five star review!

- Ty Bailey | VP of Services