Reviews (1,951)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

May 8, 2024

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

Skinny Joe Co.
United States
Over 2 years using the app
Recharge replied May 13, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

May 15, 2024

Very good app for subscriptions and well integrated with Shopify!

Gussys Gut
United States
About 2 years using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

May 15, 2024

Customer support is superb which for me is very important!

PMD Beauty
United States
Almost 4 years using the app
Recharge replied May 20, 2024

Thank you for the shout out!

- Ty Bailey | VP of Services

Edited February 15, 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Matcha Made
United States
About 1 year using the app
Recharge replied February 12, 2024

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

February 29, 2024

Kiki was very helpful and very quick to come back to me.
Thank You

StaySharp
United Kingdom
Over 2 years using the app
Recharge replied March 4, 2024

Thank you for the review and shout out to Kiki!

- Ty Bailey | VP of Services

January 11, 2024

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Om Organics
Canada
Almost 2 years using the app
Recharge replied January 16, 2024

Thank you for the review and the shout out to our Support Team!

- Ty Bailey | VP of Services

March 12, 2024

Vuk was great - sorted out issue out straight away - thanks, Vuk!

Agent Nateur
United States
Almost 2 years using the app
Recharge replied March 21, 2024

We appreciate the five stars and the shout out to Vuk!

- Ty Bailey | VP of Services

March 26, 2024

Their support team is very helpful and guided us through a big upgrade. THANK YOU!

Primabee
United States
About 3 years using the app
Recharge replied April 8, 2024

Thank you for taking the time to drop a review!

Ty Bailey | VP of Services

April 20, 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canada
About 2 years using the app
Recharge replied April 22, 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

January 25, 2024

Really really appreciate immediate and detailed feedback from Vuk! It helped me a lot!

Matcha.com
United States
Almost 5 years using the app
Recharge replied January 29, 2024

Thank you so much for the review and the shout out to Vuk!

- Ty Bailey | VP of Services