Reviews (1,907)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

March 27, 2024

Great support team! Highly responsive and shows great follow-through with any issues.

Grounds & Hounds Coffee Co.
United States
Over 5 years using the app
Recharge replied April 8, 2024

We appreciate the review!

Ty Bailey | VP of Services

April 16, 2024

We just migrated to Recharge, and were blown away with the service Jairus provided to make sure we had the best migration experience! It was seamless and organized. Thanks!

HeyBamboo
United States
21 days using the app
Recharge replied April 22, 2024

We're glad to hear about your positive experience. Thanks for the shout out to Jairus!

- Ty Bailey | VP of Services

February 16, 2024

ReCharge has the best support team. They are always quick to respond, they fully understand the issue and they provide a well thoughtout and helpful response.

They also stayed with me until the issue was resolved. I have been really impressed with the ReCharge support team and the ReCharge Migrations support team.

Tinker Coffee Co.
United States
5 months using the app
Recharge replied February 19, 2024

Thank you for the five-star review and the shout-out to our hardworking team!

- Ty Bailey | VP of Services

November 11, 2024

Great Team Support! I was struggling with some domain problems and the team support (Irving) helped me to resolve them. I recommend 100%

Terre D’Arômes
Belgium
Edited May 14, 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Sweden
Almost 4 years using the app
Recharge replied December 12, 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

December 12, 2023

Recharge for Shopify has made business easier. It's seamless subscription management. It's the perfect solution for recurring sales. Highly recommended for its user-friendly interface and stellar support!

Fairhaven Health
United States
9 months using the app
Recharge replied December 19, 2023

We're glad to hear about you experience with Recharge. Thank you for the review!

- Ty Bailey | VP of Services

April 1, 2024

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
United States
Over 1 year using the app
Recharge replied April 8, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

January 11, 2024

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Om Organics
Canada
Almost 2 years using the app
Recharge replied January 16, 2024

Thank you for the review and the shout out to our Support Team!

- Ty Bailey | VP of Services

December 15, 2023

Miley was really helpful and solved all my problems, Many thanks again.

Swagger & Jacks Ltd
United Kingdom
Over 3 years using the app
Recharge replied December 19, 2023

Thank you for taking the time to leave a review and shout out to Miley!

- Ty Bailey | VP of Services

Edited May 14, 2024

We had the best support throughout the setup and migration process, thanks to Jairus. He provided excellent advice and valuable insights, ensuring a smooth transition for our business. Highly recommend his expertise!

Tower Roasting Co
United States
7 months using the app
Recharge replied February 5, 2024

We appreciate you leaving a five star review!

- Ty Bailey | VP of Services