Reviews (1,951)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

March 14, 2024

Great app, easy to use. Always improving the experience.

Oxford Biolabs Ltd. (UK)
United Kingdom
Over 6 years using the app
Recharge replied March 21, 2024

We appreciate the review!

- Ty Bailey | VP of Services

May 2, 2024

Really easy to use and integrate tool.
Vincent from the support team was a key piece to make webhooks work.

Birchbox
United States
8 months using the app
Recharge replied May 20, 2024

We appreciate your review and the shout out to Vinse!

- Ty Bailey | VP of Services

March 1, 2024

no worth the 99, would have to say there are better ones out there for less.

That Healthy Co
Australia
Over 2 years using the app
Recharge replied March 4, 2024

We appreciate your feedback.

- Ty Bailey | VP of Services

May 11, 2024

We have recently transitioned to Recharge and everything has been going great thus far. Vinse helped guide us through the migration process very smoothly. Two thumbs up :)

ELIVIDE
United Kingdom
25 days using the app
Recharge replied May 20, 2024

Thank you for leaving a review of your experience!

- Ty Bailey | VP of Services

April 17, 2024

Very happy, great support and very fast! Thanks

Tierliebhaber
Germany
Over 2 years using the app
Recharge replied April 22, 2024

We're very happy to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

April 1, 2024

No way to get rid of this useless app and they have been charging me on the sly a $99 fee for months on end when I’ve removed all my products from their site months ago!

The Soap Scientist
United States
Over 1 year using the app
Recharge replied April 8, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

March 31, 2024

They certainly increase the prices of the app without any warning at all and now since our subscribers are still in this we cannot close and canceled app.
WARNING do not ever use this app they are stealing money

TheSciFi.Net
United States
Almost 2 years using the app
Recharge replied April 8, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

March 20, 2024

Excellent onboarding process and customer service. We had incredible help with getting set up, thank you Vinse! The whole team has been very helpful and attentive.

PeakScents
United States
About 1 month using the app
Recharge replied March 25, 2024

Thank you for taking the time to leave a review and shout out to Vinse!

- Ty Bailey | VP of Services

February 21, 2024

Their support team is great to deal with. Very straightforward and cool.

BulkSupplements.com
United States
Over 4 years using the app
Recharge replied February 26, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

May 3, 2024

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

Wines Direct
Ireland
Over 1 year using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services