Reviews (1,952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!
Thank you for taking the time to leave us a review!
Ty Bailey | VP of Services
Bryan Nguyen was amazing! Super helpful and was able to help every step of the way!! So happy that I chose Recharge!
Thank you so much for your review - and the shout out to Bryan!
- Ty Bailey | VP of Services
Charged me 100$ per month for my subscription without my approval. Extremely dishonest company to long time customers. DO NOT USE.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
Very helpful thank you
We appreciate the five star review!
- Ty Bailey | VP of Services
Roberto was a great help and resolved my issues quickly!
Thank you for taking the time to leave a review and a shout out to Roberto!
- Ty Bailey | VP of Services
They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.
We just migrated to Recharge, and were blown away with the service Jairus provided to make sure we had the best migration experience! It was seamless and organized. Thanks!
We're glad to hear about your positive experience. Thanks for the shout out to Jairus!
- Ty Bailey | VP of Services
Impossible to cancel, unauthorized charges reoccur every month, any attempt to sto failed, had to escalate with Shopify, hopefully that would work
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
great and fast customer service!
Thank you for your five star review!
- Ty Bailey | VP of Services
Support is fantastic!
We appreciate your shout out to the Support team!
- Ty Bailey | VP of Services