Reviews (1,952)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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App itself looks great. Customer service a complete let down. Highly not recommend using this app for this reason alone. Non responsive. Month 3 being billed $499 USD (total $1497 USD) for the app to still not be working correctly on site.
Thank you for taking the time to leave your feedback. I have reviewed your experience with my team.
- Ty Bailey | VP of Services
The best in the business for eComm whether small or big business on Shopify.
We appreciate your review.
- Ty Bailey | VP of Services
Renanta was great at helping answer my questions quickly and completely!
Thank you for the review and the shout out to Renata!
- Ty Bailey | VP of Services
Increased price with no warning! £79.60 a month.
Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!
Stay away!
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Nena was helpful in providing the information I needed. Thanks!
Thank you for taking the time to leave a review!
Ty Bailey | VP of Services
Great app, easy to use and the support is super helpful!
We're glad to hear about your positive experience!
- Ty Bailey | VP of Services
Great customer service, always helpful and thorough!
Thank you for taking the time to leave a review.
- Ty Bailey | VP of Services
Customer service is great, app is wonderful. Would recommend!
Thank you so much for taking the time to leave a review. We're glad to hear about your positive experience with our support team.
- Ty Bailey | VP of Services
Another victim of enshittification. Recharge increased monthly prices from zero to $100 and ruined what was a solid service.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Nena was very helpful in resolving my issue and answering my questions.
We really appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services