Reviews (1,947)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction with customizable subscription plans and automated payments. Its seamless Shopify integration enhances operational workflows, and the user-friendly interface is easy to navigate. The responsive customer support, especially via live chat, is frequently praised for professionalism and quick issue resolution. Continuous updates based on merchant feedback ensure reliable and effective subscription management.

December 1, 2024

As always, Recharge support provided a prompt and clear solution to my question, streamlining my workflow and making my tasks so much easier.

Örlö
United States
About 3 years using the app
Recharge replied December 17, 2024

Thank you for the shout out to our support team!

- Ty Bailey | VP of Services

November 13, 2024

Our recent experience with Nick from e-shop Genius was nothing short of a rescue mission. When a sudden change in Shopify's checkout policy left our team scrambling, Nick stepped in and turned things around. He seamlessly coordinated with our team and Recharge, diagnosing the issue with expertise and precision. What stood out was his proactive communication. Thanks to Nick's swift action, our website is back to running smoothly. We're thoroughly impressed with the efficiency and excellence of his service. We’ll undoubtedly be turning to him again—our heartfelt thanks to Nick and the e-shop Genius team!

Bendigo Magazine
Australia
Over 4 years using the app
Recharge replied November 25, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

November 28, 2024

very helpful with tutorials so I can then help customers on my own

Santa Barbara Nutrients
United States
About 3 years using the app
Recharge replied December 17, 2024

Thank you for your review!

- Ty Bailey | VP of Services

December 11, 2024

Malik provided us with excellent customer service. He was professional. knowledgeable and friendly in his communications and followed up with us as he had promised.

Medigreens
United States
Over 2 years using the app
Recharge replied December 17, 2024

Thank you for the review - and the shout out to Malik!

- Ty Bailey | VP of Services

January 29, 2025

Recharge has been wonderful, thanks to Ola for the quick help!

Home Place Pastures
United States
About 5 years using the app
Recharge replied February 4, 2025

We appreciate your review!

- Ty Bailey | VP of Services

December 9, 2024

Recharge is awesome. They actually answer their chat messages! They are quick, easy to follow, and answer all your questions. In this day I appreciate humans that respond. Thank you!

Shakewell
United States
12 months using the app
Recharge replied December 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services

November 12, 2024

The team member did a great job looking into my query, professionally responding with all the necessary information and fixing the problem. Was very helpful.

Good Harvest Organic Farm
Australia
Over 2 years using the app
Recharge replied November 25, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

December 5, 2024

We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful

Caboo
United States
Almost 3 years using the app
Recharge replied December 17, 2024

We're so glad to hear that you had a positive experience with our support team!

- Ty Bailey | VP of Services

January 10, 2025

Super helpful and quick response!

Bite
United States
Over 7 years using the app
Recharge replied February 4, 2025

We are glad to hear that you've enjoyed your experience with Recharge!

- Ty Bailey | VP of Services

November 14, 2024

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.

Terry Wahls, MD
United States
29 days using the app
Recharge replied November 25, 2024

Thank you for taking the time to leave your review!

- Ty Bailey | VP of Services