Reviews (1,914)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

October 16, 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Maine Island Soap | Pure & Natural Maine Made Soap From The Coast of Maine
United States
Over 3 years using the app
Recharge replied October 21, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

October 21, 2024

Roberto was super helpful and was able to resolve my problem FAST! Love the support

Inno Supps
United States
Almost 5 years using the app
Recharge replied November 1, 2024

Thank you for the five star review and shout out to Roberto!

- Ty Bailey | VP of Services

October 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

cpap.com
United States
About 1 year using the app
Recharge replied October 21, 2024

Thank you so much for the review - and the shout out to Malik & Brian!

- Ty Bailey | VP of Services

November 14, 2024

I was fed up today trying to learn how to manage our new Shopify store to teach our customers how to manage it. After hours on chats with other APPs I finally made it to Recharge to help with subscriptions. Irving O was so helpful and quick to help. I was frustrated and did not know how to change a setting and he did it for me and fixed my problems in less than 10 minutes. Thank you for the wonderful customer experience.

Terry Wahls, MD
United States
29 days using the app
September 11, 2024

Recharge has made our customers subscription experience much simpler and easier to navigate which means less complaints for us.

Have also found the team at recharge really fantastic to deal with and super helpful when helping us transfer across and helping with any technical issues in setup.

Would highly recommend

Epic Water Filters AU
Australia
11 months using the app
Recharge replied September 16, 2024

Thank you for your feedback and review!

- Ty Bailey | VP of Services

October 7, 2024

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Reverse Life
United Kingdom
Over 3 years using the app
Recharge replied October 21, 2024

Thank you so much for your review!

- Ty Bailey | VP of Services

November 4, 2024

Amazing application that increased our sales significantly. Their customer service is great

Calecim Professional
Singapore
Over 2 years using the app
October 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Artisan Roast Coffee Roasters
United Kingdom
Over 2 years using the app
Recharge replied October 21, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

September 12, 2024

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
Portugal
Almost 2 years using the app
Recharge replied September 16, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

August 29, 2024

Amazing customer support if you need it and a very handy app. Highly recommend.

Coffee Brothers
Australia
Almost 8 years using the app
Recharge replied September 16, 2024

We appreciate your review and shout out to support!

- Ty Bailey | VP of Services