Recharge Subscriptions , 1,716 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

April 20, 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canada
About 2 years using the app
Recharge replied April 22, 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

April 17, 2024

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Forage Hyperfoods
Canada
About 2 years using the app
Recharge replied April 22, 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

April 23, 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Green Goddess
Denmark
Almost 2 years using the app
March 21, 2024

We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.

History by Mail
United States
Almost 3 years using the app
Recharge replied March 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

March 8, 2024

Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!

Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough

Mauna Loa
United States
Over 3 years using the app
Recharge replied March 21, 2024

Really appreciate you taking the time to leave a review and a shout out for our team.

- Ty Bailey | VP of Services

March 19, 2024

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

Try-Blue
United States
Over 2 years using the app
Recharge replied March 21, 2024

Thank you so much for the review!

- Ty Bailey | VP of Services

March 18, 2024

Recharge has been wonderful to work with. They are always providing great technical support and service and are always releasing new features. I really like working with them.

WellBefore
United States
Over 2 years using the app
Recharge replied March 21, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

April 19, 2024

Ivan did a great job helping me navigate through the problem. Excellent service.

years.com
United Kingdom
Over 1 year using the app
Recharge replied April 22, 2024

Thank you for the review and the shout out to Ivan!

- Ty Bailey | VP of Services

March 15, 2024

Ótimo atendimento

Natura
United States
Over 2 years using the app
Recharge replied March 21, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

February 22, 2024

Jaden was a HUGE help. I appreciate Jaden taking the time to help me and providing me with additional information. 5/5 customer service representative.

Ballerina Farm
United States
Over 4 years using the app
Recharge replied February 26, 2024

Thank you for the five star review - and the shout out to Jaden!

- Ty Bailey | VP of Services