Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

July 8, 2024

Parfait !
Retour rapide

ÉQUILIBRE & INSTINCT
France
Almost 3 years using the app
Recharge replied July 15, 2024

We appreciate your review!

- Ty Bailey | VP of Services

April 25, 2024

A+ Support

NeatClean
United Kingdom
About 3 years using the app
May 1, 2024

Great support

SemaVite
United States
5 months using the app
February 9, 2024

Awesome support!

Happiness Project
United States
22 days using the app
Recharge replied February 12, 2024

Thank you for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services

June 7, 2024

Great customer support!

inflekt
Romania
2 days using the app
Recharge replied June 11, 2024

We appreciate your review!

- Ty Bailey | VP of Services

March 19, 2024

L'application est passée à 100€ par mois, du jour au lendemain, sans informer qui que ce soit. C'est une facturation abusive, tout simplement.
L'application est très chère et son tarif n'est pas fait pour les petites entreprises.

Biotanie
France
About 2 years using the app
Recharge replied March 21, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

January 15, 2024

Recharges comes highly recommended and the CS is great

Perfect Pop
Canada
3 days using the app
Recharge replied January 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

March 15, 2024

Ótimo atendimento

Natura
United States
Over 2 years using the app
Recharge replied March 21, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

January 15, 2022

Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3

Ka'Chava
United States
Over 9 years using the app
June 23, 2021

We had a few issues to work out in the beginning but customer support has been amazing throughout the process. We have to give a 5 star shout out to Tyler at Recharge, he has been so helpful and we wouldn't be where we are today without him!

BootayBag
United States
Over 9 years using the app