Reviews (1,906)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

Edited June 18, 2024

Pending

The Pod Company
United States
7 months using the app
Recharge replied June 17, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

December 20, 2023

Service client très à l'écoute et réactif !

Hello Jack GmbH
Germany
Over 2 years using the app
Recharge replied December 26, 2023

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

February 9, 2024

Awesome support!

Happiness Project
United States
22 days using the app
Recharge replied February 12, 2024

Thank you for the five star review and the shout out to our support team!

- Ty Bailey | VP of Services

March 19, 2024

L'application est passée à 100€ par mois, du jour au lendemain, sans informer qui que ce soit. C'est une facturation abusive, tout simplement.
L'application est très chère et son tarif n'est pas fait pour les petites entreprises.

Biotanie
France
About 2 years using the app
Recharge replied March 21, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

March 15, 2024

Ótimo atendimento

Natura
United States
Over 2 years using the app
Recharge replied March 21, 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

January 15, 2024

Recharges comes highly recommended and the CS is great

Perfect Pop
Canada
3 days using the app
Recharge replied January 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

April 3, 2024

Fonctionne bien mais les abonnement sont trop dispendieux.

Skinzy skincare
Canada
Over 2 years using the app
Recharge replied April 8, 2024

We appreciate you taking the time to leave a review!

Ty Bailey | VP of Services

January 15, 2022

Support is very friendly and was able to provide me with a resolution to my concern. Please continue the great work! <3

Ka'Chava
United States
Over 9 years using the app
June 23, 2021

We had a few issues to work out in the beginning but customer support has been amazing throughout the process. We have to give a 5 star shout out to Tyler at Recharge, he has been so helpful and we wouldn't be where we are today without him!

BootayBag
United States
Over 9 years using the app
Edited October 17, 2023

I was able to use the support and resolve a difficulty with our footer. I was given a couple of different solutions. Both of the solutions worked. One of the solutions specifically took care of my issue as well as kept the functionality the way that I had hoped.

I have also had an issue about our cart button that was very quickly and professionally resolved.

Bridge Coffee Co.
United States
Almost 9 years using the app