Reviews (1,906)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
Refine
-
By rating
The team at Recharge is super responsive and quick to address issues. They took feedback for future updates and let me know those features are already in the works! They fixed some glitches we were experiencing on the fly. The care is personalized and the software is extremely useful. The reps are kind. Definitely recommend.
Really enjoyed the support I received from Jaden, I was having some behind the scene issues with my email notifications and the problem was solved with just a few emails back and forth. Thanks!! Your friends at The Fabric Loft!
This app makes life easier, and whenever we have an issue - it always turns out that it's something we did wrong :-D
I had a great experience with Nena who helped me troubleshoot some issues I was having with the RechargeSMS app. She was very responsive and answered any additional questions I had. I feel good about the support that she provided me with. Thanks Nena!
Great use for subscriptions with your Shopify. Great support when needed. Found it super fast and efficient :)
We are very happy with ReCharge's support. There was a substantial bug just for our store and they brought in their product developer team in an attempt to solve this. The solution was found! Excellent support from the team!
I was helped by Sheana R in customer service and she was outstanding! She understood exactly what I needed and she implemented the changes right away. This was vital to my store and I'm very thankful for her fast and friendly help.
Recharge has been amazing for us, easy to integrate and use, love the continuous innovation and improvement on the platfrom. Benjamin Grunert has been so supportive and a great account manager to work with.
Thank you so much for the five star review - and for the shout out to Ben! We're glad to hear you've had a positive experience partnering with Recharge.
- Ty Bailey | VP of Services
Thank you Nena for helping me figure out what's wrong on the customer's email address - why we're unable to update it in reCharge!
Really great and quick customer service! Thanks especially to Alex Delgato, Milutin, Chantz, Matt A., Sean G., Chris M., Zachary B., Sheana R. and Lia M.- you guys rock.