Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

January 25, 2021

I have emailed ReCharge multiple times and they always respond within the same day with extremely helpful tips! Definitely recommend them, especially based off their customer service!

Agricultural Connections
United States
Almost 8 years using the app
December 14, 2021

Quick response time and gave clear instructions on how to fix our issue! We always have a great experience with the Recharge support team.

purlisse
United States
Over 7 years using the app
March 26, 2021

We've been with Recharge for over 5 years now since the very beginning when I was a solo bootstrapped founder packing boxes in my living room in NYC. I 100% honestly believe that Bokksu would not have grown to where we are today if it wasn't for the superior subscription billing technology of Recharge, the caring responsiveness of their support team, and the innovative and merchant-first mindset of their entire leadership team. If you're looking for a true partner in growing your subscription box business, there is literally no other vendor app I would recommend besides Recharge.

Bokksu
United States
Over 7 years using the app
Edited October 1, 2024

Recharge and its team are amazing! I was an early adopter and have gone through changes with them, most recently with the new integration to Shopify check out. Not only are they amazing communicators, they actually know what they’re doing! I cannot stress how valuable Recharge has been for my small business. I highly recommend using Recharge for your subscription service.

Boardwalk Beans
United States
Over 7 years using the app
Edited May 28, 2024

I was struggling to change the address in my email template footer. Thomas helped direct me to solve the issue quickly and with clear guidelines. Great customer service, thanks team

BARBELL FOODS
Australia
Over 7 years using the app
May 2, 2022

We have used this app for a while and have no complaints. Customer service is fast, helpful and friendly.

Simple Jerky
Austria
Over 7 years using the app
Edited October 5, 2022

Gordon has been such an amazing help for us. Any time I reach out for assistance, he responds quickly and ensures my question or concern is addressed. Incredible service!

Outlaw: Bring the scents of adventure to every moment
United States
Over 7 years using the app
September 28, 2021

I submitted a request to make a bulk edit to our order list, it was returned and completed within an hour which was a much quicker return than I was expecting. Mary was really quick and efficient and when I replied to her email she came straight back.

Wavelength Shop
United Kingdom
Over 7 years using the app
Edited January 31, 2022

This isn't my first time working with Recharge and it won't be my last. Recharge found the sweet spot of people + process. The team is incredible and beyond supportive. S/O to Ben M, Jaden W, & the wonderful Christian!!!! (Christian is truly the support rep of my dreams, so helpful! Everyone really cares about the tool and pushing towards improvements/reviews. I could not recommend more!

310 Nutrition
United States
Over 7 years using the app
Edited September 10, 2024

I chatted with Irving and he did his special magic to process an order that I was having trouble with in Recharge. He even explained what had happened to cause the error, so it won't happen again. Now my customer is super happy and that makes me happy! :)

Better Way Health
United States
Over 7 years using the app