Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited August 24, 2021

Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!

Solluna by Kimberly Snyder
United States
Over 6 years using the app
December 3, 2021

Had a great experience with Jenalyn -- Recharge support is top notch! Whenever I have an issue responses are prompt and helpful.

Picnik
United States
About 6 years using the app
August 13, 2021

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.

BlackplaguePDR.com
United States
About 6 years using the app
March 15, 2022

Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.

STRONG selfie
United States
About 6 years using the app
July 31, 2023

5/5 would recommend recharge! Their support team is A+! Miley W. Helped me today and was awesome! Quick, and efficient! Love working with recharge!

Bunker Branding Co.
United States
About 6 years using the app
Recharge replied August 6, 2023

Thank you so much for leaving a five star review - and for your shout out to Miley! We're glad that Recharge has improved your subscription service offerings.
- Ty Bailey | VP of Services

January 5, 2022

Nena a ReCharge Support Agent helped me to attain the Certificate of Residence (Statement of Information) promptly. Thank you.

BloomThis
Malaysia
About 6 years using the app
December 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Googan Squad
United States
About 6 years using the app
June 10, 2021

We've been using Recharge for about two years and have not had any issues with it. The support team is also very responsive and helpful.

Nona Lim
United States
About 6 years using the app
Edited April 11, 2023

I spoke to Adam B and he sorted our issue out in good time. We then found another customer with the same issue and he sorted it super quickly. Great customer service! :)

Baked In
United Kingdom
About 6 years using the app
Edited December 19, 2021

Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!

NOOMA
United States
About 6 years using the app