Reviews (1,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.
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Great support, all their contacts are helpful and efficient
Thank you for the shout-out to our hardworking support team. We appreciate it!
- Ty Bailey | VP of Services
Great service! Very attentive and was able to resolve my issues quickly!
We are glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services
Super helpful and fast customer service!
We're glad to hear that your onboarding experience has been a positive one. Thank you for taking the time to leave a review and shout out for Gordon & Alex.
- Ty Bailey | VP of Services
Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.
Very easy to set up. Great Support, that is quick to help and gives detailed answers to make sure everything is working as intended. There are some limitiations in regards to discount integration but all in all we are very happy with recharge.
Thank you for taking the time to leave a review - and for the shout out to our hardworking Support team.
- Ty Bailey | VP of Services
We love recharge for our subscription program. All the features work well and support is great.
Thank you for taking the time to leave a positive review!
- Ty Bailey | VP of Services
Great and fast customer service and helpdesk. Nikola helped us to resolve issues with our checkout quickly.
Thank you so much for the shout-out to Nikola. We're glad he was able to assist you in getting everything up and running.
- Ty Bailey | VP of Services
Nikola helped me figure out why a subscription wasn't cancelling. When the first solution didn't work, Nikola tried another method and it worked. Glad for the prompt solution.
Appreciate you taking the time to leave us a review! Glad to hear that Recharge is making your monthly subscriptions easy to manage.
- Ty | VP of Services
I've been using Recharge Subscriptions for over a year now, and I've been very happy with the service. It's easy to use, and it's helped me to increase my recurring revenue. I would definitely recommend it to other businesses.
Thank you for taking the time to leave a five star review!
- Ty Bailey | VP of Services
Can't say enough great things about the support provided by Recharge. We were originally using Bold Recurring orders to allow the customer to build their recurring own box of fish at Sizzlefish.com but wanted customers to be able to add-on custom packages and items through their subscription portal.
We had contracted an agency to help us build our checkout and modified customer portal but after countless missed deadlines and a complete failure to deliver a working final product, we cut ties with the agency. Luckily Jairus Streight from ReCharge stepped in to help guide our in-house team toward a finished product.
Jairus provided every resource we could ask for, assisted with debugging parts of our code, and explained very technical concepts regarding Recharge's APIs and developer docs in a way that our team could understand and act on. When it was time to launch our new subscription checkout and portal + migrate thousands of customers over from Bold, Jairus stayed several hours beyond his normal working hours to ensure the launch went successfully and that any discrepancies were ironed out.
Recharge has gone above and beyond for our company to ensure that our needs are met and so far we have found the product to be superior to that of many of their competitors in terms of scalability, functionality, reporting, and user experience.