Reviews (1,924)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention by simplifying recurring order management. It features customizable subscription plans and seamless integration with Shopify, enhancing user experience with an intuitive interface. The app is reliable in managing subscriptions efficiently. Merchants also praise the support team for their quick and effective problem-solving capabilities.

October 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Artisan Roast Coffee Roasters
United Kingdom
Over 2 years using the app
Recharge replied October 21, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

Edited November 28, 2024

Milutin was very quick to respond and resolved our issue quickly, within 12 hours.

Citizens of Soil
United Kingdom
About 2 years using the app
Recharge replied November 1, 2024

We appreciate your review!

- Ty Bailey | VP of Services

November 19, 2024

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive.

Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.

Brotege Inc.
United States
About 2 months using the app
Recharge replied November 25, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

September 12, 2024

Great experience overall and customer service really helps! I was having a problem and Roberto was amazing and very helpful

Barkyn
Portugal
Almost 2 years using the app
Recharge replied September 16, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

November 15, 2024

Great integration with Shopify. Easily customisable. Great Support

Kent Veg Box
United Kingdom
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

August 29, 2024

Amazing customer support if you need it and a very handy app. Highly recommend.

Coffee Brothers
Australia
Almost 8 years using the app
Recharge replied September 16, 2024

We appreciate your review and shout out to support!

- Ty Bailey | VP of Services

September 26, 2024

Got on a live chat with Jaden Walker in minutes and was able to resolve my issue with shipping charges quickly and smoothly. Went above and beyond to help in regenerating all of our current orders to match the updated settings!

Pet Popcorn
United States
Almost 2 years using the app
Recharge replied September 30, 2024

Thank you for your review and shout out to Jaden!

- Ty Bailey | VP of Services

September 10, 2024

Juan was extremely helpful in resolving the problem we had.
Thanks again for the assistance.

The Petshop Boyz
Australia
Over 6 years using the app
Recharge replied September 16, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

October 14, 2024

Recharge support reached out within 24 hours and resolved the issue for us.

MonorailEspresso
United States
About 4 years using the app
Recharge replied October 21, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

August 30, 2024

When looking to implement a new subscription service, Recharge stood out among the rest. From the start to implementation, it was 5 star service and help. Vinse was amazing at onboarding us and was there every step of the way. We're excited to continue to grow our subscriptions with Recharge.

GoHydrate
United States
6 months using the app
Recharge replied September 16, 2024

We appreciate your feedback and the five star review!

- Ty Bailey | VP of Services