Reviews (1,947)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction with customizable subscription plans and automated payments. Its seamless Shopify integration enhances operational workflows, and the user-friendly interface is easy to navigate. The responsive customer support, especially via live chat, is frequently praised for professionalism and quick issue resolution. Continuous updates based on merchant feedback ensure reliable and effective subscription management.

December 29, 2024

Nick with customer support did a great job!

Pams Touch
United States
Over 4 years using the app
Recharge replied December 30, 2024

Thank you for the shout out to Nick & the five star review!

- Ty Bailey | VP of Services

December 5, 2024

Great customer service for technical troubleshooting! Jaden was very helpful, thank you!

Moonstone Nutrition Inc
United States
Over 3 years using the app
Recharge replied December 17, 2024

Thank you for taking the time to leave a five star review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

November 8, 2024

EXCELLENT APP! I've been using it for years. It's perfect for dealing with B2C subscriptions. Our nutrition bar customers love it! Noura Salman, CPA of SuperFreshies.com and @NouraKnowsBest on IG.

SuperFreshies™
United States
Over 5 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

November 7, 2024

Support was helpful as there was some issue with my shipping charges, and support quickly fixed it from the backend.

Fermenting Fairy
United States
Almost 5 years using the app
Recharge replied November 25, 2024

We appreciate the review!

- Ty Bailey | VP of Services

February 10, 2025

Vince helped and answered all my questions during my Recharge launch to my satisfaction!

Shaved Head Fred
United States
3 months using the app
November 19, 2024

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive.

Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.

Brotege Inc.
United States
About 2 months using the app
Recharge replied November 25, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

February 4, 2025

Great customer support, shout out to Juan!

Saint Oral Health
United States
About 5 years using the app
Recharge replied February 11, 2025

We appreciate your review, and the shout out to Juan!

- Ty Bailey | VP of Services

November 1, 2024

We've had Recharge for about a year now. It was a bit of a bumpy start, but it app works so well, and really adds value and convenience for our customers - and saves a ton of time for our customer service team so they're not constantly fixing glitches. The support team is very responsive and helpful as well. We're loving it. Thanks!

BioStarUS
United States
About 1 year using the app
Recharge replied November 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

October 9, 2024

We have been happy with this app for our subscriptions. They just rolled out a bunch of cool new features to help retain subscribers. Their support has also been very helpful when needed, shoutout John T.!

Pawstruck.com
United States
Almost 5 years using the app
Recharge replied October 21, 2024

Thank you for your review - and the shout out to John!

- Ty Bailey | VP of Services

October 8, 2024

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you

Stone Age Staples
Australia
About 4 years using the app
Recharge replied October 21, 2024

We appreciate your review!

- Ty Bailey | VP of Services