Reviews (1,867)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its excellent customer support, ease of use, and robust features. Customer service is responsive, with team members like Nikola C., Nena, and Vinse noted for their helpfulness. The app is user-friendly and integrates seamlessly with Shopify, simplifying subscription management. It is also reliable and continuously improved, enhancing customer retention and satisfaction, thus helping businesses stay competitive.

July 31, 2024

customer service helped us navigate issues with our site in a timely manner. I was impressed!

Naturally Nourished
United States
Over 4 years using the app
Recharge replied August 5, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

September 23, 2024

Juan gave excellent customer service and solved our issue very quickly.

TRIBE ORGANICS
United States
Almost 2 years using the app
Recharge replied September 30, 2024

We appreciate your review!

- Ty Bailey | VP of Services

July 23, 2024

Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!

Square Fare
United States
4 months using the app
Recharge replied July 29, 2024

Thank you for taking the time to leave a review - and for the shout out to Sydney!

- Ty Bailey | VP of Services

June 11, 2024

I've been using the Recharge Subscriptions app for our business, and it has been an absolute game-changer. The seamless integration with Shopify and the intuitive user interface make managing subscriptions incredibly easy. The app's robust features allow me to customize subscription plans, automate recurring payments, and provide a top-notch experience for my customers.

The support team is exceptional, always quick to respond and resolve any issues. Thanks to Recharge, my business has seen a significant increase in customer retention and satisfaction. I highly recommend this app to anyone looking to streamline their subscription management process!

Mountain Gazette
United States
Over 2 years using the app
Recharge replied June 17, 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

September 17, 2024

I was amazed at how the team handled my request. I'll surely recommend you to the others.

RYZE
United States
Over 3 years using the app
Recharge replied September 30, 2024

Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services

August 28, 2024

Quick and helpful support, thank you!

Shavejack
Switzerland
Almost 8 years using the app
Recharge replied September 16, 2024

We appreciate your five star review!

- Ty Bailey | VP of Services

July 23, 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
United States
26 days using the app
Recharge replied July 29, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

August 1, 2024

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.

Bolt Coffee Subscriptions
United States
Over 5 years using the app
Recharge replied August 5, 2024

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services

June 25, 2024

Customer Support was excellent and we are a new client of recharge. My direct contact was Mallory C at recharge and she was professional, helpful, courteous and fast. Having spent time with other support services from other companies, Mallory's customer care really stood out. She addressed the situation expertly and quickly and kept me constantly updated on the progress of my ticket. Mallory also flawlessly reported back to me in a timely fashion on specific developments as she promised. Promises made were promises kept. I am completely satisfied (and impressed) by the service I received and I give my highest commendation to Mallory.

Vineland Estates Winery
Canada
4 months using the app
Recharge replied July 1, 2024

We appreciate you taking the time to leave a review - and for the fantastic shout out to Mallory!

- Ty Bailey | VP of Services

July 12, 2024

Nick from e-shop genius was amazing to work with and handled everything perfectly.

Vitaclean
United States
About 5 years using the app
Recharge replied July 15, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services