Reviews (1,948)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, user-friendly interface, and robust features. They appreciate the seamless Shopify integration, intuitive subscription management, and customizable options that automate recurring payments and boost customer retention. Regular updates add new functionalities based on merchant feedback, enhancing reliability and streamlining operations, which significantly aids in scaling subscription services.

October 9, 2024

Taylor was wonderful and most supportive. I appreciated his quick response and ability to resolve my issue, which made our customer extremely happy!

MegaFood
United States
Almost 3 years using the app
Recharge replied October 21, 2024

Thank you for the five star review - and the shout out to Taylor!

- Ty Bailey | VP of Services

October 21, 2024

Roberto was super helpful and was able to resolve my problem FAST! Love the support

Inno Supps
United States
Almost 5 years using the app
Recharge replied November 1, 2024

Thank you for the five star review and shout out to Roberto!

- Ty Bailey | VP of Services

September 26, 2024

Great app that’s easy to set up and manage. Any issues you come across they have a great support team to get it sorted for you quickly.

RAWr! Life. Superfoods.
United States
Over 9 years using the app
Recharge replied September 30, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

October 10, 2024

Ola and Aum are so kind and helpful, checking in to give me updates and resolution in 24 hours. Love them!

Forefront Health
United States
Over 5 years using the app
Recharge replied October 21, 2024

We appreciate your review - and the shout out to Ola & Aum!

- Ty Bailey | VP of Services

October 16, 2024

Jaden W was very friendly and helpful! He took the time to make the necessary changes per our request! Maine Island Soap highly recommends Recharge Subscriptions!

Maine Island Soap | Pure & Natural Maine Made Soap From The Coast of Maine
United States
Over 3 years using the app
Recharge replied October 21, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

November 19, 2024

Recharge app meets our requirements in terms of the subscription model. We had a smooth implementation with the Recharge team, and all our technical concerns were addressed with the help of Vinse Ridenour, our dedicated Implementation Engineer, and Braxen McConnell, our Account Executive.

Recharge is highly recommended as one of the Ecom tech stacks, especially since it’s fully integrated with other third-party Shopify apps like Gorgias and Klaviyo.

Brotege Inc.
United States
About 2 months using the app
Recharge replied November 25, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

November 4, 2024

Amazing application that increased our sales significantly. Their customer service is great

Calecim Professional
Singapore
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

October 31, 2024

My customers haven’t been able to subscribe since the update and recharge price went up but I’m not seeing the benefit , also I did the upgrade multiple times and the day the switch happened I was notified I had not successfully done the switch. Not impressed

Files by Less
United States
Almost 8 years using the app
Recharge replied November 25, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

December 5, 2024

We are really happy with REcharge and today i need to chat with support and Matt was amazing helpful

Caboo
United States
Almost 3 years using the app
Recharge replied December 17, 2024

We're so glad to hear that you had a positive experience with our support team!

- Ty Bailey | VP of Services

October 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

cpap.com
United States
About 1 year using the app
Recharge replied October 21, 2024

Thank you so much for the review - and the shout out to Malik & Brian!

- Ty Bailey | VP of Services