Reviews (1,908)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

June 29, 2021

Amazing support! The team is always there to help and is also the oldest subscription app in the market which makes it more reliable than others!

Kettle & Fire
United States
Almost 7 years using the app
October 11, 2023

Service was great, very fast and provided exactly the information I needed

BotanicBaby
Australia
Almost 7 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave us a review! We appreciate it.

- Ty Bailey | VP of Services

Edited August 20, 2024

Often when I reach out to ReCharge they will fix the problem for me. It's great! This allows me to get back to the customer so much quicker- Thanks Amber!

GoodnessMe
Australia
Over 6 years using the app
May 13, 2022

We have been using Recharge Apps for over 3 years and it does everything we need it to do and more. Support has been incredible since day 1. Upgraded our theme this month and the transition has been smooth. Noticed an issue this week and Recharge provided us with 5 hours of free development to fix it, Nick from e-shop genius fixed it incredibly quickly and now everything is running again. Would recommend this app for any subscription product needs. - Cheesyplace.com Cheese Club and Gourmet Gifts in Canada

Cheesyplace.com
Canada
Over 6 years using the app
February 22, 2021

Great app, works perfectly for our subscription service. Very helpful customer service - even on the standard tarrif.

Yallah Coffee
United Kingdom
Over 6 years using the app
Edited July 20, 2021

John addressed my issue immediately and correctly putting me back on track saving me time. Appreciated the prompt and quality support.

Fetching Foods
United States
Over 6 years using the app
Edited November 15, 2021

The app is not the most intuitive and a bit tricky to set up... BUT it definitely works, and it works great. Thanks especially to the excellent customer service team.

Salutoceuticals
United States
Over 6 years using the app
September 22, 2022

Recharge works well for my business after some tweaks. Thankfully Nick from e-shop Genius was able to support us on those changes! Thanks Nick!

Buck Brush Company
United States
Over 6 years using the app
October 7, 2021

ReCharge and their team (specifically, Owais) has been great to work with. Super sharp, and quick turnaround on any assistance we need. Thanks team!

Dropps
United States
Over 6 years using the app
March 7, 2022

Miley really helped with my query regarding one of our customer subscriptions - really appreciate her swift reply, and quick actions for me.

Mademoiselle Macaron
United Kingdom
Over 6 years using the app