Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

Edited February 24, 2025

great customer service! Juan deserves 5 BIG BOOMS! BOOM BOOM BOOM BOOM BOOM! / troubleshooting when needed. very easy, quick, and thorough and helped to prevent the issue in the future

Kate McLeod
United States
Over 6 years using the app
November 18, 2021

While trying to setup bulk changes I talked to Kevin G. He was extremely responsive and proactive. When I was confused he responded with very helpful information that actually helped. It was one of the best customer support experiences I've ever had. Thanks Kevin G!

White Tale Coffee
United States
Over 6 years using the app
December 3, 2021

Had a great experience with Jenalyn -- Recharge support is top notch! Whenever I have an issue responses are prompt and helpful.

Picnik
United States
About 6 years using the app
August 13, 2021

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.

BlackplaguePDR.com
United States
About 6 years using the app
March 15, 2022

Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.

STRONG selfie
United States
About 6 years using the app
December 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Googan Squad
United States
About 6 years using the app
June 10, 2021

We've been using Recharge for about two years and have not had any issues with it. The support team is also very responsive and helpful.

Nona Lim
United States
About 6 years using the app
Edited April 11, 2023

I spoke to Adam B and he sorted our issue out in good time. We then found another customer with the same issue and he sorted it super quickly. Great customer service! :)

Baked In
United Kingdom
About 6 years using the app
April 16, 2021

Very solid and continuously improving product. Meets our needs and their team is always available and approachable for any issues.

YFood
Germany
About 6 years using the app
Edited December 19, 2021

Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!

NOOMA
United States
About 6 years using the app