Reviews (1,907)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

October 22, 2021

Tigist was amazing! I've been a customer for over 5 years and the service is consistent and amazing.

PBH Foods
United States
Over 6 years using the app
October 22, 2021

We had a bug affecting our ability to create refunds in recharge. Breanna assisted with the customer and provided all the steps to identify and fix the bug. She was quick, knowledgable, friendly, helpful & appreciated!

BRAMI Snacks
United States
Over 6 years using the app
November 18, 2021

While trying to setup bulk changes I talked to Kevin G. He was extremely responsive and proactive. When I was confused he responded with very helpful information that actually helped. It was one of the best customer support experiences I've ever had. Thanks Kevin G!

White Tale Coffee
United States
Over 6 years using the app
Edited August 24, 2021

Meredith M. was of great assistance in resolving the issue I was having with receiving exports from Recharge. Communication was clear and fast. Thanks again Meredith!

Solluna by Kimberly Snyder
United States
Over 6 years using the app
December 3, 2021

Had a great experience with Jenalyn -- Recharge support is top notch! Whenever I have an issue responses are prompt and helpful.

Picnik
United States
About 6 years using the app
August 13, 2021

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.

BlackplaguePDR.com
United States
About 6 years using the app
March 15, 2022

Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.

STRONG selfie
United States
About 6 years using the app
July 31, 2023

5/5 would recommend recharge! Their support team is A+! Miley W. Helped me today and was awesome! Quick, and efficient! Love working with recharge!

Bunker Branding Co.
United States
About 6 years using the app
Recharge replied August 6, 2023

Thank you so much for leaving a five star review - and for your shout out to Miley! We're glad that Recharge has improved your subscription service offerings.
- Ty Bailey | VP of Services

January 5, 2022

Nena a ReCharge Support Agent helped me to attain the Certificate of Residence (Statement of Information) promptly. Thank you.

BloomThis
Malaysia
About 6 years using the app
December 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Googan Squad
United States
About 6 years using the app