Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

August 13, 2021

ReCharge does exactly what we need it to do and the customer service reps are super responsive and professional.

BlackplaguePDR.com
United States
About 6 years using the app
March 15, 2022

Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.

STRONG selfie
United States
About 6 years using the app
December 17, 2020

ReCharge is a great app and their support staff like Clay always jump on any issues or updates I might need along the way. Thanks!

Googan Squad
United States
About 6 years using the app
June 10, 2021

We've been using Recharge for about two years and have not had any issues with it. The support team is also very responsive and helpful.

Nona Lim
United States
About 6 years using the app
Edited April 11, 2023

I spoke to Adam B and he sorted our issue out in good time. We then found another customer with the same issue and he sorted it super quickly. Great customer service! :)

Baked In
United Kingdom
About 6 years using the app
April 16, 2021

Very solid and continuously improving product. Meets our needs and their team is always available and approachable for any issues.

YFood
Germany
About 6 years using the app
Edited December 19, 2021

Totally does what we need it to. Over the years we're better at working in the backend and they've made it easier to operate. My most recent support from Vuk and Milica was great!

NOOMA
United States
About 6 years using the app
July 29, 2021

Very good app and effective customer service ! It runs as it should and their support is very reactive if you have any question

Osteposten
Denmark
About 6 years using the app
Edited October 1, 2021

Bekah responded to my question very quickly and went above and beyond to assure me my issue would be resolved. I felt taken care of and continue to have excellent service when I reach out to recharge with any issue. Thank you!

Keap
United States
About 6 years using the app
Edited January 26, 2024

The support is always there to help to fix our issues and address other concerns.

~Anthony Rigor, Klaviyo & Campaigns Tech

Bully Max
United States
About 6 years using the app