Reviews (1,955)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.

August 12, 2021

Milica was very helpful in resolving an issue a customer had come to us with. We appreciate the great customer service!

Cora
United States
Almost 6 years using the app
Edited May 17, 2022

Alicia J was extremely helpful in getting my issue sorted quickly and efficiently. Alicia you are a life saver! 10 out of 10 stars!

TAYST COFFEE ROASTER
United States
Almost 6 years using the app
Edited June 8, 2023

Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!

Pura Vida Bracelets
United States
Almost 6 years using the app
October 13, 2023

Quick and efficient and took care of my request with ease!
Perfect service today!

Femmenessence
United States
Almost 6 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our service.

- Ty Bailey | VP of Services

April 27, 2023

Best subscription platform for e-commerce. The upgrade to Pro is worth the money for the chat support alone.

O2 Hydration
United States
Almost 6 years using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback! We're glad that you've had a positive experience with our chat support.
- Ty | VP of Services

October 2, 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Foundry Coffee Roasters
United Kingdom
Almost 6 years using the app
August 21, 2021

This app has been a great addition to our customer's shopping experience. I would definitely recommend it.

Good Medicine Beauty Lab
United States
Almost 6 years using the app
Edited November 21, 2023

This app has helped our business so much, it allows our customers to automate ordering their products on a schedule that works best for them. And the customer service team is amazing!

Elle Vie Body Products
United States
Almost 6 years using the app
June 7, 2021

As a priority Recharge customer, we've been very happy with the Recharge team's response to our inquiries and requests. The agility of the Recharge team to perform bulk updates and assist us in keeping our own customers happy and delighted is immensely appreciated! (And an extra big shoutout to Jairus!)

Ora Organic
United States
Almost 6 years using the app
November 1, 2023

great customer service! highly recommended

SHYNE
Germany
Almost 6 years using the app
Recharge replied November 15, 2023

We're glad that our support team was able to assist. Thank you for the review!

- Ty Bailey | VP of Services