Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited July 22, 2024

Great help from Nick from eGenius Shop. He helped me solved a shipping issue.

PAVIAMX
Mexico
Over 4 years using the app
April 12, 2022

I love this app. It has help increase my sales through subscriptions by 20%. And we haven't fully utilized it yet. I highly recommend.

Go Nutrients
United States
Over 4 years using the app
September 10, 2021

Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!

Wandering Bear Coffee
United States
Over 4 years using the app
August 24, 2021

The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,

Department of Coffee and Social Affairs
United Kingdom
Over 4 years using the app
Edited April 18, 2023

allways good to work with recharge. great system and excellent customer service. highly reccomended!

Hanseatic Coffee Company
Germany
Over 4 years using the app
Recharge replied May 10, 2023

We appreciate the positive feedback and the shout out to our support squad! Glad to hear that you're enjoying your experience with Recharge.
- Ty | VP of Services

October 13, 2021

Juan C was very helpful this morning, he helped me fix some issues I was having very quickly and he was very nice!

Scissor of the Month Club
United States
Over 4 years using the app
November 23, 2021

I had an issue with processing a refund for a customer, Joey from ReCharge Support provided a quick response, with multiple ways to fix my issue. He was able to help fix my issue within minutes. Thank you for your help!

Dang Foods
United States
Over 4 years using the app
June 16, 2022

As a new admin to the customer side of things, the Recharge Customer Support team has been super helpful with troubleshooting our customer's technical issues, and that helps my team tremendously. Thanks so much for all you do to keep things moving for us!

Lunarly
United States
Over 4 years using the app
January 9, 2022

I have been using Recharge for four years and absolutely love it! Their support team is great as well.

Alpha Dog Pack
United States
Over 4 years using the app
May 12, 2023

Adam was super helpful and knowledgeable. We were able to fix the issue within just a few minutes. Thanks!

SnackPerk
United States
Over 4 years using the app
Recharge replied May 16, 2023

Thanks for taking the time to leave a review - and for the shout out to Adam! We're glad to hear that you've been enjoying your experience with Recharge.
- Ty | VP of Services