Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

June 15, 2022

I wanted to provide feedback on an individual at Recharge. Dan, a senior support engineer has been assisting myself on behalf of our company for almost 6 months now to ensure our issue was resolved, completed to our satisfaction and in a timely fashion anytime I had to contact him. He was kind, explained all options clearly, was patient and a true delight to work with. Hire more Dan's!

Lashify
United States
Over 3 years using the app
December 1, 2023

GREAT customer support

BioSchwartz
United States
Over 3 years using the app
Recharge replied December 4, 2023

We appreciate the shout-out to our hardworking Support team!

- Ty Bailey | VP of Services

September 27, 2022

Nick from the e-shop Genius was great! We were able to get 5 hours of dev time free of charge just for being Recharge customers. He was incredibly responsive and solved the issue I was having with my Recharge widget right away- like within a few days. Great dev work!

Bark Potty
United States
Over 3 years using the app
January 8, 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
United States
Over 3 years using the app
Recharge replied January 16, 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

September 7, 2023

Solid platform that's always coming out with new features, and good support. Adam B. knows his stuff. thanks guys!

Raw Pet Food
United States
Over 3 years using the app
Recharge replied September 12, 2023

Thank you for taking the time to leave us a review - and a shout out for Adam! We appreciate your partnership with Recharge.

- Ty Bailey | VP of Services

June 7, 2022

Malcolm was an extremely helpful customer service agent who resolved our issues in an efficient and effective manner.

Trusy Social LLC.
United States
Over 3 years using the app
October 12, 2023

Great support, all their contacts are helpful and efficient

Nonna Tonda
United Kingdom
Over 3 years using the app
Recharge replied October 16, 2023

Thank you for the shout-out to our hardworking support team. We appreciate it!

- Ty Bailey | VP of Services

Edited September 18, 2024

Vuk thank you for your attention to my immediate assistance today.

The POWER of Elderberries
United States
Over 3 years using the app
Recharge replied July 31, 2023

Thank you so much for taking the time to leave a review! We're glad to hear you've had a positive experience.
- Ty Bailey | VP of Services

July 22, 2022

Customer service was excellent in helping with my subscription products, in a timely manner. I recommend the Recharge app. for your e-commerce business needs.

Barkin Buddha Java
United States
About 3 years using the app
November 14, 2023

Great service! Very attentive and was able to resolve my issues quickly!

Sensationally OT
United States
About 3 years using the app
Recharge replied November 20, 2023

We are glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services