Reviews (1,763)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.

Edited February 6, 2023

Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.

Piper Lou Collection
United States
Over 4 years using the app
Edited June 23, 2021

The customer service is wonderful. They respond quickly and stick with you until the problem is solved.

Redhead Revolution
United States
Over 4 years using the app
April 27, 2023

Best subscription platform for e-commerce. The upgrade to Pro is worth the money for the chat support alone.

O2 Hydration
United States
Over 4 years using the app
Recharge replied May 10, 2023

Thank you so much for the positive feedback! We're glad that you've had a positive experience with our chat support.
- Ty | VP of Services

Edited June 8, 2023

Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!

Pura Vida Bracelets
United States
Over 4 years using the app
May 19, 2022

Support is wonderful, everyone I have spoken to in the years of using this app has been incredibly patient and helpful. Adam was recently amazing in helping to answer all of our questions for our shopify subscription upgrade, and helped us come up with a solution to our unique shipping problem. Thank you!

ECS Coffee
Canada
Over 4 years using the app
January 12, 2022

I had a good experience with Sarah S explaining the details on one particular refund case between our business and customer. All in all the app is pretty good.

Oxford Biolabs Ltd. (US)
United Kingdom
Over 4 years using the app
June 2, 2021

Jairus is always so helpful and goes above and beyond of the original request to enable us to complete projects/solve problems.

VEGAMOUR
United States
Over 4 years using the app
June 4, 2021

Made it super easy for me to fix an issue disabling a subscription on a particular product. Thank you!!

Sagely Naturals
United States
Over 4 years using the app
Edited May 11, 2021

They answered very fast, She knew exactly what we were needing at that point and solve the matter immediately. I will contact her about some other matters that we are encountering as well with integration with other apps we use in our stores in Shopify. Thank you very much I will recommend your support team.

Renzo's Vitamins
United States
Over 4 years using the app
May 18, 2022

I worked with Nevena to update pricing on existing subscriptions. She completed the assignment much much faster than anticipated and was super helpful and thorough. Very happy with the service!

The Ruscio Institute LLC
United States
Over 4 years using the app