Reviews (1,955)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its responsive customer support, user-friendly interface, and robust features. They praise the quick and effective support via live chat and email, and appreciate the easy setup and seamless Shopify integration. Key features like customizable subscription plans and automated recurring payments are highlighted, significantly enhancing merchant operations and customer retention.
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Recharge has been a great partner for us for the past 3 years. We're now on their Pro plan, and the features and level of support we receive whenever we need to tweak something are stellar - the team responding to our queries (Jairus, Paola, Tarek, Alicia, and of course Timoor) usually responds within 12 hours and solves whatever we need.
Joey with customer support helped me quickly and accurately through Ticket ID: 642415. Great work - thank you!
We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.
Jairus is always so helpful and goes above and beyond of the original request to enable us to complete projects/solve problems.
Very simply, ReCharge just works. It's easy to configure and integrate, so it enables you to focus on running the subscription side of your business rather than programming a subscription solution.
Over time this app has gotten better and better with the new upgrades and features added, and I am excited for what is to come. I have recently reached out to the support team for help several times, and they have always been super prompt and helpful.
Recharge is a great app to build a growing subscriber base for your business. Their customer support is outstanding!
Happy with the quick solution.
Updated review - July 11th, 2024.
Ran into an issue. Kiki from the technical support team did a great job resolving our issue within a short time. :-)
We've used Recharge as our subscription solution since 2019. In the past year in particular, we've seen Recharge make big strides in product development and customer support.
Our CSM, Gordon, is always responsive and has been a great advocate for us in getting needed features launched. We're excited about what the future holds for us and Recharge and look forward to a continued strong partnership in the coming years.
Milena who assisted me in solving some functionality problems was spectacular and extremely helpful! Matt A. who assisted me recently with some tracking issues in our checkout was incredibly helpful and responded to my questions in lightning speed!