Recharge Subscriptions , 1,739 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support, seamless Shopify integration, and user-friendly interface. They value its robust features, effective subscription management, and potential to boost recurring revenue. Some suggest improvements in reporting and customization. The new checkout system and migration support are well-received, with a clean look on order confirmation pages noted. Despite slightly high pricing, merchants believe the value justifies the cost.

January 11, 2022

Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)

HEATONIST
United States
About 4 years using the app
September 21, 2021

Easy to use and frequently updated and improved. Really quick support and easy to use instructions the one time I had to reach out for help

The Brothers Coldpress
New Zealand
About 4 years using the app
February 27, 2021

We've been using Recharge for over 4 years now. It's been a great tool to facilitate recurring customer charges and simplifying our operations. Recently, I had an issue with reconfiguring some items on Recharge App and couldn't figure it out. I submitted a help desk ticket with Customer Support and Dalia was super helpful and friendly in resolving my issue. I like that if I can't figure something out, I have customer support available to guide me through the process.

Reserva Coffee Roasters
United States
About 4 years using the app
September 7, 2021

Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.

Splash Wines
United States
About 4 years using the app
June 4, 2021

I enjoyed the interaction with Milena N., she was terrific, knowledgeable and concise in her communication, she helped me understand WHAT we needed, which is great for I don't understand technicalities.
Thank you Milena and ReCharge folks, Best,
Raul

MABLE ®
United States
About 4 years using the app
October 8, 2021

Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.

PROUD SOURCE WATER
United States
About 4 years using the app
Edited October 22, 2021

The ultimate app for subscription business! Match 99% of our needs. Great customer support too. I strongly recommend it.

SPRiNG
France
About 4 years using the app
April 29, 2021

I've been using this app for years and find that it runs with perfection. In all these years, I just had to contact customer support for the first time when a theme update wiped out critical code. The customer service representative, Dalia, was amazing! Dalia is a wizard who was meticulous in troubleshooting and communication was outstanding. All of my anxiety was fully eased thanks to Dalia's expert handling and care.

Boardwalk Beans
United States
About 4 years using the app
June 22, 2022

An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.

EmieJames
United States
About 4 years using the app
December 15, 2020

Great job by Filip S. on the support team! Quick to respond and solved my issue in jiffy! thanks so much!

Petal
United States
About 4 years using the app