Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

October 5, 2023

Extremely helpful support from Adam and team as we worked through a subscription migration.

Nécessaire, A Personal Care Company
United States
About 4 years using the app
Recharge replied October 16, 2023

Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience.

- Ty Bailey | VP of Services

January 11, 2022

Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)

HEATONIST
United States
About 4 years using the app
September 21, 2021

Easy to use and frequently updated and improved. Really quick support and easy to use instructions the one time I had to reach out for help

The Brothers Coldpress
New Zealand
About 4 years using the app
February 10, 2022

Great app, allows for us to set the subscription time frames. Plus they have an excellent support team - Robert Davis really helped out a lot.

p1supps
United States
About 4 years using the app
January 23, 2024

Solved everything great and quickly!

Dr Emil Nutrition
United States
Over 3 years using the app
Recharge replied January 29, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

February 27, 2021

We've been using Recharge for over 4 years now. It's been a great tool to facilitate recurring customer charges and simplifying our operations. Recently, I had an issue with reconfiguring some items on Recharge App and couldn't figure it out. I submitted a help desk ticket with Customer Support and Dalia was super helpful and friendly in resolving my issue. I like that if I can't figure something out, I have customer support available to guide me through the process.

Reserva Coffee Roasters
United States
About 4 years using the app
April 5, 2023

Easy to use app, very helpful customer support, very reasonable charges. Would thoroughly recommend as subscription software.

The Truthbrush
United Kingdom
About 4 years using the app
Recharge replied May 10, 2023

We appreciate the five stars and the positive feedback for our support team. Glad you have been enjoying your experience with Recharge!
- Ty | VP of Services

June 4, 2021

I enjoyed the interaction with Milena N., she was terrific, knowledgeable and concise in her communication, she helped me understand WHAT we needed, which is great for I don't understand technicalities.
Thank you Milena and ReCharge folks, Best,
Raul

MABLE ®
United States
About 4 years using the app
October 8, 2021

Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.

PROUD SOURCE WATER
United States
About 4 years using the app
Edited May 10, 2021

The team was very supportive in helping us onboard and for several months after integrating ReCharge into your system. They 100% wanted to set us up for success. We're obviously grateful to be working with them.

Lily Health
United States
About 4 years using the app