Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

December 8, 2020

These guys are super quick with support and making adjustments as needed. Always helpful. Much appreciated.

PRETTYPARTY
United States
Almost 5 years using the app
February 8, 2023

Was pretty seamless to get up and running. The user experience is great but the best part is the support. They go above and beyond to keep the app functioning.

Holly Hall Supply Co.
United States
Almost 5 years using the app
Edited March 1, 2024

useful app

Parasol Co
United States
Over 4 years using the app
Recharge replied December 26, 2023

Thank you for the five star review!

- Ty Bailey | VP of Services

November 24, 2020

Not only is ReCharge really important to our growing business as a product, their customer service is second to none!!!

Polkadog Delivery
United States
Almost 5 years using the app
Edited November 29, 2023

ReCharge is always responsive to our needs and has been a great tool for us in serving our customers.

needed.
United States
Almost 5 years using the app
Edited April 25, 2024

I had exceptional support from Max S. at Recharge Support, he was super helpful, responded promptly, understood my issue and gave me clear step by step instructions! Thanks Max :)

Tailor Skincare
New Zealand
Over 4 years using the app
February 26, 2021

ReCharge has been a huge asset for us in scaling our business! Mathew, and Alex and the whole team at Recharge helped us get started and set up on the platform quickly and seamlessly.

The Seaweed Bath Co.
United States
Over 4 years using the app
August 11, 2021

Customer Support was super helpful. I needed an update done because I had uploaded a new theme. They fixed it within a hour.

Chatham Natural Skin Care - Eczema Relief, Atopic Dermatitis
United States
Over 4 years using the app
February 26, 2021

After a lot of back and forth, we finally have the app running and it seems to be working pretty well. My biggest complaint is support is EXTREMELY slow to respond at times, which can be frustrating in ecommerce. All my questions and issues were handled and handled correctly, just wish there was a little more ease of access to support, vie chat or anything.

Mr. Moxey's
United States
Over 4 years using the app
September 20, 2023

Top Notch migration. Vinse made the process straight forward and it went as smooth as we could ask for. highly recommend to fellow Ecom brand owners.

Kasandrinos International
United States
Over 4 years using the app
Recharge replied October 2, 2023

We are glad to hear that you had a smooth migration experience with Vinse. Thank you for the review!

- Ty Bailey | VP of Services