Recharge Subscriptions , 1,716 reviews

I am reviewing my customer service experience with Denis R. He got back to me very quickly and provided me with the answers I needed with regards to a customer question about receiving notifications.

I am incredibly pleased with the ReCharge Support Staff, notably Tarek A. I was able to get quick solutions from Tarek (that others said could not be done) and I'm thrilled! I've always received quick and smart responses and great attention to detail and my concerns. I told them they deserve a promotion and I wish I had the authority to give them one! I spoke to so many people about different setup questions and possibilities - from our team, Shopify, and even ReCharge and Tarek provided the only solutions that have worked, accommodated all facets of my concerns, and were very simple to set up (this has happened on multiple occasions). Communication is always thoughtful, clear, and concise. High praise from All-Star Nutrition! Thank you so much!

I have emailed ReCharge multiple times and they always respond within the same day with extremely helpful tips! Definitely recommend them, especially based off their customer service!

Great and quick customer support service and the app offers a lot of great features that other app don't! We've been using the app for three years now and couldn't recommend it higher!

Very helpful on the support chat in helping me get the shipping rates to pull correctly for the subscription boxes. Dora was quick and clear on what to do.

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie

We recently switched over to Shopify Plus and they recommended this app (as did our development agency HulkApps). I understand why, super customizable! Love it.

Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.

We have been successfully using this app for almost a year already. Very happy with the results. Along the way there have been some errors regarding the compatibility of other apps we also use on Shopify, however, Recharge has answered extremely fast and has solved the problem very efficiently and with great professionalism.

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!