Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited October 22, 2021

The ultimate app for subscription business! Match 99% of our needs. Great customer support too. I strongly recommend it.

SPRiNG
France
About 4 years using the app
September 17, 2021

My development team recently added on Recharge to my website. Its received great reviews so we are giving it a try. Ehat has stood out is the exceptional customer service I've had. Fast emails about a couple issues with the widget install and quick responses. Greatly appreciated!

Elevated S
United States
About 4 years using the app
June 22, 2022

An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.

EmieJames
United States
About 4 years using the app
Edited April 8, 2021

Hi there folks at ReCharge! I'm writing to you today because of Denis R., who is just the freakin' best. Denis answered my question (which was all I expected), but then gave me ways to investigate the issue and avoid it in the future. He went above and beyond and was so helpful. As a customer support person myself, I love having positive conversations and dang. Denis. Dude. You're so positive it's contagious. Please give Denis one of those giant cookies that's like the size of a pizza. Maybe even bigger than that? Break a world record, because Denis deserves it. As Jean Luc Picard said, "make it so."

Hoplark HopTea
United States
About 4 years using the app
Edited September 17, 2021

I highly recommend Recharge. It's easy to use, integrates with Shopify subscription API, and has outstanding support. I always get quick, thorough responses (thanks, Alex).

ZERO FOXTROT
United States
About 4 years using the app
December 15, 2020

Great job by Filip S. on the support team! Quick to respond and solved my issue in jiffy! thanks so much!

Petal
United States
About 4 years using the app
September 30, 2023

Fantastic app. Very easy to use. Amazing support - fast to respond and always very helpful. I highly reconnend this app.

In Shape Mummy
Australia
About 4 years using the app
Recharge replied October 2, 2023

We appreciate the positive review. Thank you so much!

- Ty Bailey | VP of Services

May 5, 2021

This app works great to run our subscription boxes. And they provide amazing customer service! Would highly recommend!

Noobie Box
United States
About 4 years using the app
March 20, 2024

very helpful customer service!

Parentgiving
United States
Over 1 year using the app
Recharge replied March 25, 2024

We appreciate the review!

- Ty Bailey | VP of Services

April 21, 2022

Le service client de recharge est très réactif ! J'ai eu la chance d'être accompagnée par Juan et il a réglé mon souci en quelques minutes, ce qui est très agréable ! Je les remercie pour ce service de qualité !

Franklin
France
About 4 years using the app