Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

April 27, 2021

Dalia was excellent - fixed my regen issues in real-time and explained a ton of stuff to me that I didn't previously understand. Thanks Dalia!

OwlCrate
Canada
Over 4 years using the app
March 8, 2024

Amazing and flawless activation! Thank you Jairus, for giving customized feedback and recommendation and really going above and beyond supporting not just our launch but our overall retention strategy!

Also would like to say thank you to Nicky and Deb of Sales Team for the wonderful walkthrough

Mauna Loa
United States
Almost 4 years using the app
Recharge replied March 21, 2024

Really appreciate you taking the time to leave a review and a shout out for our team.

- Ty Bailey | VP of Services

Edited December 6, 2024

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Irving is great for customer support too. We really appreciate his work.

Forage Hyperfoods
Canada
Over 2 years using the app
Recharge replied April 22, 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

Edited November 12, 2024

ReCharge support was very helpful and special shout out to Amber P. She really helped me with product updates.

That’s it Nutrition
United States
Over 4 years using the app
June 2, 2021

Milica was super helpful and efficient in solving my minor issue thanks! Appreciate the delightful interaction.

Craft Breakfast
New Zealand
Over 4 years using the app
June 16, 2023

Malik was very informative and helpful. Thank you!!

Act+Acre
United States
Over 4 years using the app
Recharge replied June 19, 2023

Thank you so much for the shout-out to Malik! We're glad that he was able to be of assistance and that you're enjoying the Recharge platform.
- Ty Bailey | VP of Services

May 6, 2021

The few times I've needed it their Customer service and Technical support team is always timely and helpful.

TautUSA
United States
Over 4 years using the app
January 21, 2022

Recharge is great. Super easy to use. Whenever I've run into something I can't figure out, support is very responsive. The best subscription app for Shopify.

Mission Meats
United States
Over 4 years using the app
March 10, 2023

Have been using Recharge now for over 4 years. Great App with super customer service and very speedy sorting out any tweaks. We recently updated our theme and had some minor issues with the widget. Recharge done all they could within their means and recommended eShop Genius to us for further dev work with up to 5hrs free dev. Nick from the eShop quickly got back to us and fixed our issues. 5* service thank you Nick and Recharge

Low Down Deep
United Kingdom
Over 4 years using the app
Edited October 6, 2021

Good app for managing reoccurring orders, today I have received good customer care service by Meredith

FioreUrbano
Italy
Over 4 years using the app