Recharge Subscriptions , 1,721 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless integration, user-friendly interface, and robust subscription management features. They appreciate its detailed reporting, SMS notification support, and customization options. Many have seen increased conversion rates and recurring revenue. The customer support team is praised for their prompt and effective solutions. Continuous improvements based on merchant feedback and support for migration from other platforms are also appreciated.
Refine
-
By rating
The application itself is very good when it comes to subscription type purchases. The only thing which's actually a negative is that when an "export" of cancelled subscription is made, it's given in "in full" As in there's no option to select the date for which you want the export to be given. Thanks.
So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.
The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.
Helpfull customerservice. The features requested was not avaiable. However the customer service was quick to offer other tools.
I use this app to sell products by subscription. It's easy to set up and the support team has been very helpful thorough out!
Consistently improving the app, and since we've upgraded to have live chat as an option, customer service has been much quicker.
Recently chatted with Dalia which was a great experience.
Quite intuitive, very useful. It usually works great - we just experienced a couple of minor issues with out "go to checkout" button, but overall very good experience. CS team is always happy to help.
The system is a bit slow to work with, but I'm a fan of the chat customer service function. They're always super fast to respond and clear up my issues, no matter the complexity. Latest, I got amazing assistance from Nevena J. from the customer support team
Very good Help ! Recharge team helped me very quickly to solve my issue. They are super nice and helpful.
We've been using Recharge for a while now. It works better than other subscription software we have had.
I will say I find their help documentation generally confusing - like it's written for someone more tech minded.
However, their customer support usually responds within 24 hours and is helpful.