Recharge Subscriptions , 1,715 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and robust subscription management capabilities. It's praised for seamless Shopify integration, responsive customer support, and its role in boosting recurring revenue and customer loyalty. Features like subscription pausing are particularly valued. However, some merchants suggest enhancements in reporting and customization, and find its pricing higher than similar apps.

February 7, 2024

Easy to use and always easy to contact and get help when needed!

Hatchet Coffee
United States
Over 5 years using the app
Recharge replied February 12, 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

February 29, 2024

Kiki was very helpful and very quick to come back to me.
Thank You

StaySharp
United Kingdom
Over 2 years using the app
Recharge replied March 4, 2024

Thank you for the review and shout out to Kiki!

- Ty Bailey | VP of Services

April 4, 2024

Nena was so fast to respond and fix my issue. Great service!!

ednibody
New Zealand
Over 3 years using the app
Recharge replied April 8, 2024

We appreciate the review - and the shoutout to Nena!

Ty Bailey | VP of Services

February 21, 2024

Vinse from the implementation team is the man! Vinse really worked hard and helped with integration from our old provider. Really happy with the switch.

Texas Butchers
United States
Over 1 year using the app
Recharge replied February 26, 2024

Thank you for the shout out to Vinse and the five star review!

- Ty Bailey | VP of Services

February 16, 2024

Miley W | Recharge Technical Support was incredible to work with. She was patient and solved my problem on her end which was a big lift off of my shoulders.

3rd Bird Kombucha
United States
Over 1 year using the app
Recharge replied February 19, 2024

Thank you so much for the review and the shout out to Miley!

- Ty Bailey | VP of Services

February 6, 2024

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Intimate Rose
United States
About 5 years using the app
Recharge replied February 12, 2024

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services

March 14, 2024

My experience was a 5 star! Amber P was super attentive and quick to respond and solve my problem. Thank you so much Amber! :)

Pure Synergy
United States
Over 1 year using the app
Recharge replied March 21, 2024

Thank you for taking the time to leave a review and a shout out to Amber!

- Ty Bailey | VP of Services

January 29, 2024

The app works well but more than anything we really appreciated the help from support on customising according to our needs. Nick from the e-shop Genius was quick and helpful, and understood our needs immediately.

Dr. David Jack
United Kingdom
Over 1 year using the app
Recharge replied February 5, 2024

We appreciate you taking the time to drop a review!

- Ty Bailey | VP of Services

February 21, 2024

Pros: Setup is straightforward, seamless integration with Shopify, support team is helpful and responsive!

Cons: Reporting and some customization is limited or not that intuitive. It's also a bit expensive

Kamana
United States
3 months using the app
Recharge replied February 26, 2024

We appreciate your feedback and the review!

- Ty Bailey | VP of Services

April 18, 2024

Jairus was an amazing support during our onboarding process, going above and beyond to educate us on platform capabilities and integration questions. Very happy with the outcome and a successful go-live!

TYPEBEA Australia & New Zealand
Australia
2 months using the app
Recharge replied April 22, 2024

Thank you for the five star review and your shout out to Jairus!

- Ty Bailey | VP of Services