Reviews (1,949)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction with customizable subscription plans and automated payments. Its seamless Shopify integration enhances operational workflows, and the user-friendly interface is easy to navigate. The responsive customer support, especially via live chat, is frequently praised for professionalism and quick issue resolution. Continuous updates based on merchant feedback ensure reliable and effective subscription management.

January 29, 2025

Great customer support – they're very quick to respond.

Little’s
United Kingdom
About 1 year using the app
Recharge replied February 4, 2025

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

January 8, 2025

Great customer service!

Noor Kids
United States
Over 9 years using the app
Recharge replied February 4, 2025

We appreciate your five star review!

- Ty Bailey | VP of Services

October 8, 2024

Great app that meets our subscription needs. The support team have been very helpful when I have had questions or needed some help. As a small business owner who wears many hats, quick and concise support is very important! Thank you

Stone Age Staples
Australia
About 4 years using the app
Recharge replied October 21, 2024

We appreciate your review!

- Ty Bailey | VP of Services

December 27, 2024

Very helpful in resolving my issue.

Vantage Coffee Roasters
United States
About 2 years using the app
Recharge replied December 30, 2024

We are glad to hear that you've had a positive experience!

- Ty Bailey | VP of Services

November 15, 2024

Great integration with Shopify. Easily customisable. Great Support

Kent Veg Box
United Kingdom
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

October 2, 2024

I had trouble recently with getting the right reports and changing user access rights. Yajaira was super helpful in resolving these issues and also this was done very quickly. It is comforting to know that the support team are able to help when needed with minimum of fuss.

Lumity® US
United States
About 9 years using the app
Recharge replied October 21, 2024

Thank you for the five star review!

- Ty Bailey | VP of Services

October 16, 2024

We have worked with Nick from the e-shop Genius time and time again, and every single time he gave us excellent support, answered and delivered so quickly, and really thinks along with our requests. Overall, we really recommend and want to give a huge shoutout to Nick!

Lait de Soja
Netherlands
Over 2 years using the app
Recharge replied October 21, 2024

We appreciate you leaving a review!

- Ty Bailey | VP of Services

November 4, 2024

Amazing application that increased our sales significantly. Their customer service is great

Calecim Professional
Singapore
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

December 10, 2024

excellent customer service

Inky Quills LLC
United States
Almost 6 years using the app
Recharge replied December 17, 2024

We appreciate your review!

- Ty Bailey | VP of Services

February 20, 2025

Ola was helpful and knowledgeable!

Mineral Fusion
United States
Almost 4 years using the app