Reviews (1,948)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, user-friendly interface, and robust features. They appreciate the seamless Shopify integration, intuitive subscription management, and customizable options that automate recurring payments and boost customer retention. Regular updates add new functionalities based on merchant feedback, enhancing reliability and streamlining operations, which significantly aids in scaling subscription services.

December 5, 2024

Great customer service for technical troubleshooting! Jaden was very helpful, thank you!

Moonstone Nutrition Inc
United States
Over 3 years using the app
Recharge replied December 17, 2024

Thank you for taking the time to leave a five star review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

Edited November 28, 2024

Milutin was very quick to respond and resolved our issue quickly, within 12 hours.

Citizens of Soil
United Kingdom
About 2 years using the app
Recharge replied November 1, 2024

We appreciate your review!

- Ty Bailey | VP of Services

October 10, 2024

Really appreciate the support that Recharge provides, Malik and Brian specifically have been great to work with. Of course, Recharge also works seamlessly with Shopify and provides a pretty dang good customer experience.

cpap.com
United States
About 1 year using the app
Recharge replied October 21, 2024

Thank you so much for the review - and the shout out to Malik & Brian!

- Ty Bailey | VP of Services

November 15, 2024

Great integration with Shopify. Easily customisable. Great Support

Kent Veg Box
United Kingdom
Over 2 years using the app
Recharge replied November 25, 2024

Thank you for your review!

- Ty Bailey | VP of Services

September 27, 2024

max did a great job helping me out! answered my question perfect with screen shots, exactly what I needed!!!

Salaam Nutritionals
United States
Over 3 years using the app
Recharge replied September 30, 2024

Thank you for the five star review and the shout out to Max!

- Ty Bailey | VP of Services

October 7, 2024

Vinse has been super helpful with onbaording us onto retain with recharge - cydney and Tatiana have also been syper helpful friendly and helped us optimise - the support has been excellent

Reverse Life
United Kingdom
Over 3 years using the app
Recharge replied October 21, 2024

Thank you so much for your review!

- Ty Bailey | VP of Services

October 9, 2024

Ola was super helpful and took me step by step to help us solve our issue. Thanks again Ola!

Artisan Roast Coffee Roasters
United Kingdom
Over 2 years using the app
Recharge replied October 21, 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

December 29, 2024

Nick with customer support did a great job!

Pams Touch
United States
Over 4 years using the app
Recharge replied December 30, 2024

Thank you for the shout out to Nick & the five star review!

- Ty Bailey | VP of Services

November 28, 2024

Even though there are several workflow exceptions that are hard to find and resolve the overall working of the app and the support team make this app worthwhile investing in

Artisans of Barossa
Australia
Over 1 year using the app
Recharge replied December 17, 2024

We appreciate your feedback and review!

- Ty Bailey | VP of Services

December 16, 2024

Was not using this app and had no idea it was charging me monthly for over a year.

WomenWhoLift.ca
Canada
Over 3 years using the app
Recharge replied December 30, 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services