Reviews (1,763)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.

April 17, 2024

Very happy, great support and very fast! Thanks

Tierliebhaber
Germany
Over 2 years using the app
Recharge replied April 22, 2024

We're very happy to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

April 23, 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Green Goddess
Denmark
Almost 2 years using the app
Recharge replied May 13, 2024

Thank you for the five star review and all of your feedback!

- Ty Bailey | VP of Services

April 20, 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canada
About 2 years using the app
Recharge replied April 22, 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

March 27, 2024

Great support team! Highly responsive and shows great follow-through with any issues.

Grounds & Hounds Coffee Co.
United States
Over 5 years using the app
Recharge replied April 8, 2024

We appreciate the review!

Ty Bailey | VP of Services

April 16, 2024

We have used Recharge for a couple businesses. The process is easy and works well, but the customer service is what stands out. Very responsive and helpful when I've needed them.

Wash Yo Self
United States
About 2 years using the app
Recharge replied April 22, 2024

We appreciate your review!

- Ty Bailey | VP of Services

April 4, 2024

Nena was so fast to respond and fix my issue. Great service!!

ednibody
New Zealand
Over 3 years using the app
Recharge replied April 8, 2024

We appreciate the review - and the shoutout to Nena!

Ty Bailey | VP of Services

April 17, 2024

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Forage Hyperfoods
Canada
About 2 years using the app
Recharge replied April 22, 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

April 9, 2024

Recharge has played a pivotal role in our journey to success. With its user-friendly interface and dedicated staff, Recharge has streamlined our operations and made our lives significantly easier. Trystan Plunkett has been an invaluable ally, offering unwavering support whenever we require assistance, no questions asked.

FMF Racing
United States
Over 2 years using the app
Recharge replied April 22, 2024

Thank you so much for your review - and the shout out to Trystan!

- Ty Bailey | VP of Services

May 3, 2024

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

Wines Direct
Ireland
Over 1 year using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

March 26, 2024

All apps have problems but the best thing about this one is that you can connect with Jaden W and get help and the answers you need very quickly compared to other apps. We spent weeks trying to figure out why our new website had a certain "bug". Jaden W was able to fix it in just a few emails in a couple of hours!

Optivida Health
United States
About 5 years using the app
Recharge replied April 8, 2024

Thank you for the review and the shout out to Jaden!

Ty Bailey | VP of Services