Reviews (1,770)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.

April 2, 2024

Fantastic Support and Fully Featured for all types of subscription businesses. Their support is top notch and will continue working thru solutions above and beyond what most vendors would do, even for integrations to other platforms.

Kind Science
United States
12 months using the app
Recharge replied April 8, 2024

Thank you for the five star review!

Ty Bailey | VP of Services

March 10, 2024

The customer support with Recharge is fantastic. I've been personally helped by Juan C. from Recharge Technical Support, we had a Zoom call where we worked around our time different and many emails back and forth. He was wonderful, thank you!

Old Bridge Cellars
Australia
Almost 2 years using the app
Recharge replied March 21, 2024

We're glad to hear about your great experience with Juan!

- Ty Bailey | VP of Services

May 16, 2024

Great support team (shoutout Irving!), works well, key to our business.

Proper
United States
Almost 4 years using the app
Recharge replied May 20, 2024

Thank you for the review - and the shout out to Irving!

- Ty Bailey | VP of Services

May 15, 2024

Very good app for subscriptions and well integrated with Shopify!

Gussys Gut
United States
Almost 2 years using the app
Recharge replied May 20, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

May 8, 2024

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

Skinny Joe Co.
United States
Almost 2 years using the app
Recharge replied May 13, 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

June 16, 2024

Great app and super helpful team! Would recommend.

Mylk Made - Nut and Seed Mylk Bases
New Zealand
Almost 4 years using the app
Recharge replied June 25, 2024

We appreciate your kind words and review.

- Ty Bailey | VP of Services

April 20, 2024

We are happy with the level of service provided by the Recharge team. Very kind and supportive staff.

DuraPaw
Canada
About 2 years using the app
Recharge replied April 22, 2024

Thank you for taking the time to leave a shout out for our team!

- Ty Bailey | VP of Services

March 21, 2024

We just recharge to handle our entire business. They are constantly looking for ways to improve and have been very responsive to our needs.

History by Mail
United States
Almost 3 years using the app
Recharge replied March 25, 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

May 8, 2024

I made a unique request and received impeccable service. Thank you.

8O
United States
Over 3 years using the app
Recharge replied May 20, 2024

Thank you for your review!

- Ty Bailey | VP of Services

April 11, 2024

Implementing Recharge into our business was a breeze, thanks to Vinse's outstanding assistance. His expertise made complex concepts easy to understand, and his responsiveness ensured all my questions were promptly addressed. Plus, the software itself is incredibly user-friendly, making managing subscriptions a smooth and efficient process. Highly recommended for anyone considering integrating to Recharge!

Fish For Skeptics
United States
3 months using the app
Recharge replied April 22, 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services