Reviews (1,917)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer retention and satisfaction by streamlining subscription management and recurring payments. They appreciate its easy integration with Shopify, user-friendly interface, and customizable subscription options. Continuous updates based on merchant feedback ensure the app meets evolving business needs. Additionally, the responsive and knowledgeable support team significantly enhances the app's reliability and usability, making it a key asset for businesses focusing on subscription services.

Edited May 14, 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Sweden
Almost 4 years using the app
Recharge replied December 12, 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

April 27, 2022

Outstanding customer support! The entire Recharge team is incredibly knowledgeable and helpful, especially Adam B and Bryan N.

Outpost Dog Food
Canada
About 4 years using the app
February 10, 2021

Great customer service! Very responsive team and always willing to help with bulk discount uploads.

Art of Sport
United States
About 4 years using the app
April 29, 2021

The app is very useful and easy to navigate. We have tried other applications but this worked the best (:

Brawn & Brains Coffee
Singapore
About 4 years using the app
December 15, 2020

This app has been EXTREMELY helpful for growing my subscription base. It was very easy to integrate into my site, and whenever I have needed help there customer service has been quick to answer my questions.

Goal Crazy
United States
About 4 years using the app
April 2, 2021

Denis R. helped us to fix my issue. Great customer service. Thank you so much for this assistance :) .

PERFORMIX
United States
About 4 years using the app
Edited October 24, 2023

Réponse très rapide et efficace. Merci Nikola !

Popee
France
About 4 years using the app
December 8, 2020

Support matters. Clayton and Kristina's help have been critical to moving our subscription store forward. They care about our business as if it is their own. Thank you big time.

RBL
United States
About 4 years using the app
Edited July 6, 2021

Excellent customer service - really helpful and quick response! Thank you for helping to resolve my issue and answering my questions!

Hairguard
United Kingdom
About 4 years using the app
January 7, 2021

Great customer service from Jessie M! Got my issue fixed without lifting a finger and within hours. Very pleased!

Huxbrook Tea
United States
About 4 years using the app