Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

January 4, 2021

Great support - quick and effective on any of our issues. Anytime we have an problem with the app we're able to get help.

ASYSTEM
United States
About 5 years using the app
June 28, 2021

Love the customer support, they have been quick to help me out whenever I've needed it. Thank you!!!

springoflife
United States
About 5 years using the app
April 8, 2021

The support team is awesome! They respond immediately and helped me above and beyond! The app is seamless and user friendly too.

ABS Protein Pancakes
United States
About 5 years using the app
August 12, 2023

Great app and easy to use .... customer service is hands down the best customer service we have experienced in a long time from any company

Southern Grace Creations
United States
About 5 years using the app
Recharge replied August 13, 2023

Thank you for taking the time to share a bit of your experience with Recharge - and for the shout out to our support squad!
- Ty Bailey | VP of Services

Edited July 3, 2021

Once again...fast, responsive and effective correspondence with a real person. It is impossible to fault the service from ReCharge.

Adour and Kin
Australia
About 5 years using the app
Edited June 30, 2021

We’ve been happy Recharge customers for years. They’ve helped us expand our business. And they keep improving their service. Most recently, Dora at Recharge provided excellent customer service, following up consistently until she was able to confirm resolution of my concern. Thank you!

Thrivous
United States
About 5 years using the app
March 11, 2022

Ben in customer support is excellent! He helped us with our issue and was able to have our pending subscriptions processed the same day!

Herbal Element
United States
About 5 years using the app
Edited February 4, 2021

I've been using ReCharge for almost 5 years now. It's by far one of the most reliable and income building apps in my toolbox. With over 700 subscribers to date, I would never consider eliminating or switching. Customer service is top notch! Nathan was extremely helpful and offered more than simply answers, but solutions that I hadn't even considered. One of my most favorite apps in the app store! Thank you ReCharge!

BodyHealth.com LLC
United States
About 5 years using the app
February 25, 2021

Works great with Avalara tax calculations and Shopify. Hoping that the Shopify payments integration is available soon.

Silver Fern™ Brand
United States
About 5 years using the app
January 5, 2021

We've been using this app for a number of years for subscription services and it is pretty seamless. If we don't know something, we just ask support and they respond quickly with either an answer or recommendations/resources.

Verena Street Coffee Co.
United States
About 5 years using the app