Recharge Subscriptions , 1,716 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and robust subscription management features. They appreciate its detailed reporting, SMS notification support, and customization options. Many have seen increased conversion rates and recurring revenue. The customer support team is praised for their prompt and effective solutions. Continuous improvements based on merchant feedback and support for migration from other platforms are also appreciated.

December 6, 2021

I've been a Recharge customer for over 2 years and always felt that their CS team is great. Fast response and whenever I have a request, they finish it less than 3days average. I am a happy customer indeed.

The Daebak Company
United States
Over 3 years using the app
Edited July 6, 2021

With ReCharge our customers can easily setup and mange their recurring subscription(s) and I get great insights into their actions and behaviors so I know where adjustments need to be made to drive the customer experience to the next level. Not to mention the team over at ReCharge is great to work with, super responsive and friendly folks that care about my business and keep me up to date with all the changes and enhancements being made.

Pura
United States
Over 3 years using the app
May 11, 2022

Great, sharp and fast job when I asked for a support. :)
My recharge app was in need of a new parametrisation when change for frequency and days of the week.

www.coffeegems.co.uk
United Kingdom
Over 3 years using the app
Edited March 23, 2023

Juan C. stepped in on our support ticket and made himself available immediately. With his help and expertise, a weeks long issue was resolved in a single session. Boom.

It's the level of support you'd expect from a partner (like Recharge) and hope you can get when it's needed most. Thanks 1,000,000, Juan!

Enviroscent.com
United States
Over 3 years using the app
Edited October 31, 2021

The customer support is incredibly reactive and efficient! Also, the app is constantly improving its features to perfectly match the needs of its users, good surprises. Thanks a lot!

My Holy
France
Over 3 years using the app
August 12, 2021

I use this app to provide a monthly subscription to my customers. It works very well and any time I have an issue they are quick to help. They are very nice, friendly and most important they are knowledgeable about their product and very quick to help.

Boxed Heroes
United States
Over 3 years using the app
February 10, 2022

Mikey in customer service was fantastic. Much appreciated. The app is great, never have major issues that customer service doesn't help me quickly resolve.

Super Natural Goods
United States
Over 3 years using the app
March 2, 2021

Easy to use and excellent customer service! Our recurring business has continued to grow and grow with this app.

Rabbit Hole Hay
United States
Over 3 years using the app
December 22, 2020

Great features, great support! Serviced by Nikola. Recharge has helped us acquire and retain a ton of regular customers.

Drikbeer
Denmark
Over 3 years using the app
April 16, 2021

Very solid and continuously improving product. Meets our needs and their team is always available and approachable for any issues.

YFood
Germany
Over 3 years using the app