Reviews (1,813)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management, noting its user-friendly interface with features like custom bundles and a clear analytics dashboard. It integrates well with other software, enhancing operational efficiency and customer satisfaction. The support team is responsive and knowledgeable, quickly resolving issues via live chat and email. Continuous updates ensure the app meets evolving merchant needs.
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The recharge support team is great to work with and quick to respond. Not only do we love working with them, but our customers also love the ease of using their platform
Thank you for taking the time to leave us a review - and for the shout out to both our team and our product! We're glad your customers enjoy the ease of their subscription ...
Excellent support. We truly appreciate that your team is always there to help, providing prompt and friendly assistance whenever we need it.
I especially wanted to mention Nena and commend you for your help with our most recent query. You took the time to fully understand the issue and resolved it quickly. Your dedication to ensuring our customers receive the same high level of service that you ...
Jessie M provides amazing customer support, which is a big reason why we use this app. They're constantly working to make things better and truly care about their customers.
Quick and easy support. Thanks!
We appreciate your review!
- Ty Bailey | VP of Services
My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!
Dora was super helpful and patient in guiding us through the series of irregular situations- the great technical support and lovely conversation she provided gave us so much reassurance and hope in keep building our subscription community!
Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.
We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.
We have been using Recharge since early 2017 - being a start up company they are definitely very helpful and attentive to our requests, issues, and needs. Each representative that I have spoken to has been extremely helpful and provides me on-time support and listens and understands my inquires. We have had great conversations with account managers, Nilyria, Matt, and support engineer, Karis. The ...
Their team helped me with a number of complications when we migrated, even though we were working outside regular business hours.
I'm glad to hear about your positive experience with Recharge!
- Ty Bailey | VP of Services