Reviews (1,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction with its user-friendly interface and seamless Shopify integration. It offers custom bundles, periodic subscriptions, and a detailed analytics dashboard, which help automate payments and tailor plans. The customer support is frequently praised for being responsive and effective, aiding in quick issue resolution and proactive communication.
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Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)
Extremely helpful support from Adam and team as we worked through a subscription migration.
Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience.
- Ty Bailey | VP of Services
We've been using Recharge for over 4 years now. It's been a great tool to facilitate recurring customer charges and simplifying our operations. Recently, I had an issue with reconfiguring some items on Recharge App and couldn't figure it out. I submitted a help desk ticket with Customer Support and Dalia was super helpful and friendly in resolving my issue. I like that if I can't figure something ...
Customer support has been responsive and helpful, they have been quick to assist and work to resolve issues.
I enjoyed the interaction with Milena N., she was terrific, knowledgeable and concise in her communication, she helped me understand WHAT we needed, which is great for I don't understand technicalities.
Thank you Milena and ReCharge folks, Best,
Raul
Amazing customer experience. Wish there was more customization with email notifications and not plain HTML.
We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice ...
I recently had a minor niggling issue with inventory & Elijah P from recharge support spent a day back and forth with me and couldn't have been more helpful. Problem solved, really rate the support and the detail they provided. Thanks
An Amazing App for subscriptions. Integrates perfect with Shopify and provides great customer service.
I've been using ReCharge for the past 4 years on 4 different e-shops, and I'm glad I chose to partner up with them. Not always ideal, the progress they made over the years is good and their customer service 5*. Now I only wish they make the new Shopify Checkout integration available for their 'old' customers soon.