Recharge Subscriptions , 1,718 reviews

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration, user-friendly interface, and robust subscription management features. They appreciate its detailed reporting, SMS notification support, and customization options. Many have seen increased conversion rates and recurring revenue. The customer support team is praised for their prompt and effective solutions. Continuous improvements based on merchant feedback and support for migration from other platforms are also appreciated.

April 5, 2022

Jaden specifically has made the experience from transferring Recharge to Shopify checkout an absolute breeze. Jaden was extremely communicative, technically skilled and patient. I feel so lucky to have been assigned Jaden at time of transfer. I seriously couldn't ask for better support.

NuFACE
United States
Over 3 years using the app
Edited May 9, 2023

Amber & the Recharge team were very quick and efficient to correct a problem we were having to reactivate subscriptions. They communicated with me quickly and efficiently to get the problem corrected.

Membrasin Life Sciences
United States
Over 3 years using the app
Edited February 19, 2024

Roberto was so helpful, and really helped me understand the issue and get to the bottom of it - great customer service. Thanks, Holly

DASH
United Kingdom
Over 3 years using the app
May 21, 2021

Brandon was fast and friendly! I really appreciate his follow-up. The issue surrounded the account of one of my customers - so his work saved business I would have lost.

A Well Run Life
United States
Over 3 years using the app
Edited October 18, 2023

Thanks for helping me out today Irving!

Pure Bean
United States
Over 3 years using the app
Edited August 20, 2021

ReCharge does a good job of responding to help requests and following through on the process to find solutions.

AuburnBox
United States
Over 3 years using the app
July 5, 2021

Excellent Customer Service! We appreciate the speedy and thorough support that the team has provided!

Blue Sail Coffee Subscriptions
United States
Over 3 years using the app
June 23, 2022

The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to

Atlantic Naturals
United States
Over 3 years using the app
Edited July 20, 2021

John addressed my issue immediately and correctly putting me back on track saving me time. Appreciated the prompt and quality support.

Fetching Foods
United States
Over 3 years using the app
Edited November 4, 2021

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Copper Cow Coffee
United States
Over 3 years using the app