Reviews (1,954)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

Edited July 24, 2024

Great subscription app !

Ziggy
France
Over 4 years using the app
Recharge replied October 2, 2023

Thank you for the five star review!

- Ty Bailey | VP of Services

Edited October 6, 2021

I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!

YiaYia's Nook
United States
Over 4 years using the app
February 15, 2021

Used this app to run a subscription box service a few years. It's a bit challenging to set up but it does the job and works well. ReCharge's Customer Service is awesome, they've always been helpful and able to solve problems quickly.

Rotor Riot Store
United States
Over 4 years using the app
Edited June 6, 2023

Roberto from the support team did an excellent job in providing our requested information. Very helpful!

Open Farm
United States
Over 4 years using the app
Recharge replied June 7, 2023

Thank you for the shout-out to Roberto! We're glad that he was able to set you on the path for success with Recharge.
- Ty | VP of Services

March 24, 2022

It's the best, good support is the key. It's not perfect but they respond pretty timely and genuinely seem to care and we get issues sorted out. Highly recommend.

Naked Nutrition
United States
Over 4 years using the app
April 11, 2022

This app has been great for our coffee subscription. It’s nice to have customers be able to update or change their subscription on their own.

Go Fast Don't Die
United States
Over 4 years using the app
December 28, 2023

Quick and easy support. Thanks!

Reuzel
United States
Over 4 years using the app
Recharge replied January 16, 2024

We appreciate your review!

- Ty Bailey | VP of Services

June 4, 2021

Made it super easy for me to fix an issue disabling a subscription on a particular product. Thank you!!

Sagely Naturals
United States
Over 4 years using the app
Edited December 18, 2024

Zachary was super-helpful, awesome customer service

The Truthbrush
United Kingdom
Over 4 years using the app
Recharge replied May 10, 2023

We appreciate the five stars and the positive feedback for our support team. Glad you have been enjoying your experience with Recharge!
- Ty | VP of Services

July 25, 2023

Recharge has great chat support! Malcolm was very fast at responding & helped me every step of the way. I do wish Recharge offered demos or videos for help since that is always easier to follow along. Pretty easy app to work once you get the hang of it.

LATHER
United States
Over 4 years using the app
Recharge replied July 31, 2023

Thank you so much for the positive review and for the shout-out to Malcolm! We'll take your feedback into consideration for future support and documentation.
- Ty | VP of Services