Reviews (1,765)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.
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ReCharge allowed us to setup a monthly subscription to our PDF pattern offer. The cost is not negligible, but the service is on point, no other app offers the same level of functionality. Also, the customer service never disappointed us, they always responded quickly and managed to solve our issues. (Shout out to Nikola who just helped us on a huge problem, which turned out to be our fault)
Jon B, thank you very much for providing excellent customer service!!!
Jon B. is very professional and dedicated to providing excellent customer service.
Thank you very very much Jon B.
I've had great interactions with all the support staff - Friendly and helpful in their explanations and fixes! Recently Dora helped update charge and ship dates, and previous Nikola tweaked the coding when we upgraded our theme. Thank you!
Using this app for a client, but the Ga integration didn't work. ReCharge went out of their way to help us, hence thank you for this! Also app works fine.
These are definitely the best option if you are looking to offer subscriptions on your site. They offer a lot of different features out of the box and everything works well with Shopify. We have been using them for the last 7 months, and in that time the support has got immeasurably better. Would highly recommend
User friendly system, and great customer service. Its always a breeze getting my concerns resolved with any customer service rep! Thanks!
Adam B was an amazing help. Knowledgable, fast, and explained in a way that was very easy to understand. Excellent communication!
We agree - Adam is amazing! Thanks for shouting him out!
- Ty | VP of Services
Highly recommend this app! The support staff are very helpful and prompt with their responses. They are the best!
Usually can’t stand dealing with customer support teams on Shopify apps, but Recharge is the exception. Anytime I need to reach out about something, they reply quickly and with a helpful answer specific to my issue.
Support always gives me quick help without a lot of back and forth and they go into Shopify when I need it and make code changes. I really appreciate their technical expertise!