Reviews (1,910)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.

June 2, 2021

Milica was super helpful and efficient in solving my minor issue thanks! Appreciate the delightful interaction.

Craft Breakfast
New Zealand
Over 4 years using the app
June 16, 2023

Malik was very informative and helpful. Thank you!!

Act+Acre
United States
Over 4 years using the app
Recharge replied June 19, 2023

Thank you so much for the shout-out to Malik! We're glad that he was able to be of assistance and that you're enjoying the Recharge platform.
- Ty Bailey | VP of Services

May 6, 2021

The few times I've needed it their Customer service and Technical support team is always timely and helpful.

TautUSA
United States
Over 4 years using the app
January 21, 2022

Recharge is great. Super easy to use. Whenever I've run into something I can't figure out, support is very responsive. The best subscription app for Shopify.

Mission Meats
United States
Over 4 years using the app
October 13, 2023

Quick and efficient and took care of my request with ease!
Perfect service today!

Femmenessence
United States
Over 4 years using the app
Recharge replied October 16, 2023

Thank you for taking the time to leave us a review. I'm glad to hear you've had a positive experience with our service.

- Ty Bailey | VP of Services

April 13, 2022

We have been using this app for several years on 5 websites after trying others, and none can compare. For several years we were not aware of just how powerful it could be. We worked with Kaitlin to get a better understanding and are now focusing on stronger retention strategies. I highly recommend this application. This is a company that strives to be the best and they demonstrate that with great support and knowledgeable staff.

INVIGOR8
United States
Over 4 years using the app
March 10, 2023

Have been using Recharge now for over 4 years. Great App with super customer service and very speedy sorting out any tweaks. We recently updated our theme and had some minor issues with the widget. Recharge done all they could within their means and recommended eShop Genius to us for further dev work with up to 5hrs free dev. Nick from the eShop quickly got back to us and fixed our issues. 5* service thank you Nick and Recharge

Low Down Deep
United Kingdom
Over 4 years using the app
Edited October 6, 2021

Good app for managing reoccurring orders, today I have received good customer care service by Meredith

FioreUrbano
Italy
Over 4 years using the app
Edited September 25, 2024

I really like the helpfulness of the customer service on Re-Charge. I've used them for the last 3 years and it's been one of the best subscription apps we've tried.

Caffeine & Legends
United States
Over 4 years using the app
November 1, 2023

great customer service! highly recommended

SHYNE
Germany
Over 4 years using the app
Recharge replied November 15, 2023

We're glad that our support team was able to assist. Thank you for the review!

- Ty Bailey | VP of Services