Reviews (1,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.
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We've had very helpful customer service experiences with recharge support. Response time is quick & so is resolution of issues.
Recharge was able to get back to me regarding my inquiry in less than 24 hours and explained to me the issues so we don't meet them again. Great customer service.
We've used this app for several years now. Been perfect for subscriptions and over time they have improved the functionality. Their support is also superb. Would recommend to any Shopify store looking to set up subscriptions.
Thank you to Matt J who was able to help us same day! Gives us lots of peace of mind knowing we can reach out and right away hear back. Thank you!
We have been using Recharge since early 2017 - being a start up company they are definitely very helpful and attentive to our requests, issues, and needs. Each representative that I have spoken to has been extremely helpful and provides me on-time support and listens and understands my inquires. We have had great conversations with account managers, Nilyria, Matt, and support engineer, Karis. The app is very easy to use from the admin and customer portal side.
We have been using Recharge for 2 years and we are very happy with it, Recharge is really great app for subscription management. It provides almost all tools for you to customize the experience and has support for password-less login which can useful when you need it.
In addition to being a great app we like their customer service a lot, when we needed help very first time Irving O helped us carefully and we could be able to resolve the problem in a couple of hours!
Thank you so much for taking the time to leave your feedback!
- Ty Bailey | VP of Services
Love this app. Plugs in easily and intuitive. Allow us to do everything we need with our subscription program. Support is great and fast. Highly recommend.
Miley was super helpful and was able to quickly fix something I was struggling with!
Thank you for the review and the shout out to Christian!
- Ty Bailey | VP of Services
They switched me over to a paid account without me asking for it. Now they no longer have a free account. 1% + .10 so now my credit card charge rate is extra high once you add this onto what credit cards/paypal is charging. Thank you for working with me and removing charges that were not mine.
Loved the support received from Recharge's Customer Support team. Shoutout to Isidora! Very helpful with workflows and giving me a step-by-step guide on integrating them with rulesets.