Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
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Diana was good. It took a little bit for her to understand thee issue. However, that might a little on me since I knew from past experience what needed to be done and might have not provided as much context with my solution. I did appreciate though after sending her information from my past discussion with another recharge support customer that she looked back into the situation and was able to quickly find the solution. She was also very kind and kept a cheerful attitude through it all!
Great customer service as always, including swift response from Alex to address a particular issue we were experiencing.
LOVE this app. I have been using it for years for my subscription products. It is easy for me and easy for customers to manage their subscriptions. Great customer service!
Great help from Nick from eGenius Shop. He helped me solved a shipping issue.
I love this app. It has help increase my sales through subscriptions by 20%. And we haven't fully utilized it yet. I highly recommend.
Recharge is by far the most robust and advanced subscription app. They are constantly listening to feedback from their customers and rolling out new features. Their support and accounts team are fast-responding, smart and creative with problem solving!
The customer service were brilliant at helping me resolve a customer error on account problem. Mary was efficient and very helpful.,
allways good to work with recharge. great system and excellent customer service. highly reccomended!
We appreciate the positive feedback and the shout out to our support squad! Glad to hear that you're enjoying your experience with Recharge.
- Ty | VP of Services
Juan C was very helpful this morning, he helped me fix some issues I was having very quickly and he was very nice!
I had an issue with processing a refund for a customer, Joey from ReCharge Support provided a quick response, with multiple ways to fix my issue. He was able to help fix my issue within minutes. Thank you for your help!