Reviews (1,799)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient subscription management, supporting various models like magazine and B2C subscriptions. It features custom bundles and a user-friendly analytics dashboard, with seamless integration across platforms. The support team is responsive and knowledgeable, quickly resolving issues and continuously updating the app to enhance functionality. Merchants note it significantly improves the smooth operation of their businesses.

May 3, 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
United States
Almost 4 years using the app
Recharge replied May 13, 2024

We appreciate the review!

- Ty Bailey | VP of Services

Edited February 6, 2023

Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.

Piper Lou Collection
United States
Almost 4 years using the app
Edited May 22, 2023

Excellent and speedy customer service from Chris, thank you for your support! Response time was fantastic and dealt with the enquiry with one hit.
Alfie

The Turmeric Co.
United Kingdom
Almost 4 years using the app
Edited May 12, 2022

Chris was very helpful and very responsive when inquiring about the checkout migration. He made sure we were speaking to the right people and didn't hesitate to offer additional help when needed.

The Nue Co.
United States
Almost 4 years using the app
Edited May 14, 2024

I'd like to thank Nena at Recharge Support for her incredibly fast and helpful customer support. Her prompt response and efficient problem-solving skills made my experience great. Nena's dedication to resolving issues swiftly and effectively is truly commendable. Thank you again Nena, for providing outstanding service!

Singular Society
Sweden
Almost 4 years using the app
Recharge replied December 12, 2023

Thank you so much for the review - and your shout-out to Roberto!

- Ty Bailey | VP of Services

February 25, 2022

Very fast and competent response with screenshots to assist in solving a customer query. Great help and support!

PRESS Healthfoods
United Kingdom
Almost 4 years using the app
October 2, 2021

This is a seriously powerful app and we've been using it for a few years now. Customers are generally able to manage their own subscriptions without needing any help. Customer service is also top notch, friendly and professional. Rachel has helped answer some question I had about the new Shopify checkout integration plans. Recommended.

Foundry Coffee Roasters
United Kingdom
Almost 4 years using the app
March 2, 2021

Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.

SpoonfulOne
United States
Almost 4 years using the app
May 15, 2024

Customer support is superb which for me is very important!

PMD Beauty
United States
Almost 4 years using the app
Recharge replied May 20, 2024

Thank you for the shout out!

- Ty Bailey | VP of Services

January 2, 2024

I wholeheartedly endorse this app for managing subscription payments on Shopify. The setup process is incredibly straightforward, thanks to the comprehensive documentation provided. The level of support offered is exceptional, and my experience with Nick from e-shop Genius only reinforced this positive impression.

During a theme update, I encountered a minor configuration issue with the app. Enter Nick, the expert from e-shop Genius, who not only promptly addressed the issue but also went above and beyond to ensure everything was running seamlessly. Kudos to Recharge Payments and E-Shop Genius for delivering an outstanding app and service.

Perfect Period
United States
Almost 4 years using the app
Recharge replied January 16, 2024

We really appreciate you taking the time to leave us a review!

- Ty Bailey | VP of Services