Reviews (1,953)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and satisfaction through effective subscription management and seamless Shopify integration. Its intuitive interface and customizable features, such as subscription plans and intervals, suit various business models. Merchants also praise the responsive and professional support team for their quick problem-solving skills, making it transformative for businesses with subscription models.

April 27, 2021

Dalia was excellent - fixed my regen issues in real-time and explained a ton of stuff to me that I didn't previously understand. Thanks Dalia!

OwlCrate
Canada
Over 4 years using the app
Edited November 12, 2024

ReCharge support was very helpful and special shout out to Amber P. She really helped me with product updates.

That’s it Nutrition
United States
Over 4 years using the app
June 2, 2021

Milica was super helpful and efficient in solving my minor issue thanks! Appreciate the delightful interaction.

Craft Breakfast
New Zealand
Over 4 years using the app
June 16, 2023

Malik was very informative and helpful. Thank you!!

Act+Acre
United States
Over 4 years using the app
Recharge replied June 19, 2023

Thank you so much for the shout-out to Malik! We're glad that he was able to be of assistance and that you're enjoying the Recharge platform.
- Ty Bailey | VP of Services

May 6, 2021

The few times I've needed it their Customer service and Technical support team is always timely and helpful.

TautUSA
United States
Over 4 years using the app
January 21, 2022

Recharge is great. Super easy to use. Whenever I've run into something I can't figure out, support is very responsive. The best subscription app for Shopify.

Mission Meats
United States
Over 4 years using the app
March 10, 2023

Have been using Recharge now for over 4 years. Great App with super customer service and very speedy sorting out any tweaks. We recently updated our theme and had some minor issues with the widget. Recharge done all they could within their means and recommended eShop Genius to us for further dev work with up to 5hrs free dev. Nick from the eShop quickly got back to us and fixed our issues. 5* service thank you Nick and Recharge

Low Down Deep
United Kingdom
Over 4 years using the app
Edited October 6, 2021

Good app for managing reoccurring orders, today I have received good customer care service by Meredith

FioreUrbano
Italy
Over 4 years using the app
Edited September 25, 2024

I really like the helpfulness of the customer service on Re-Charge. I've used them for the last 3 years and it's been one of the best subscription apps we've tried.

Caffeine & Legends
United States
Over 4 years using the app
June 28, 2021

We haven't had the app long so we are still testing everything, but the customer service so far has been amazing. We ran into a few issues with set up and implementation and Nigel S. was able to help us every step of the way.

Naternal
United States
Over 4 years using the app