Reviews (1,910)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to boost customer retention and satisfaction through customizable subscription plans and automated recurring payments. The seamless integration with Shopify and a user-friendly interface make subscription management straightforward. Continuous updates enhance app performance and functionality. Merchants also praise the reliable handling of recurring orders and payments. The support team is noted for its quick, effective assistance and knowledge, particularly in resolving technical and setup issues.
Refine
-
By rating
As a new admin to the customer side of things, the Recharge Customer Support team has been super helpful with troubleshooting our customer's technical issues, and that helps my team tremendously. Thanks so much for all you do to keep things moving for us!
Adam was super helpful and knowledgeable. We were able to fix the issue within just a few minutes. Thanks!
Thanks for taking the time to leave a review - and for the shout out to Adam! We're glad to hear that you've been enjoying your experience with Recharge.
- Ty | VP of Services
I have been using Recharge for four years and absolutely love it! Their support team is great as well.
Malcolm L is superb! He was able to explain everything to me and helped resolve the issues in a zap.
The customer service is wonderful. They respond quickly and stick with you until the problem is solved.
Meredith was a fantastic help! We had a complicated problem and she was on top of it right away and worked until everything was resolved. I cannot say enough about how efficient and pleasant Meredith was to work with! Thank you for the first class support!
Great subscription app !
Thank you for the five star review!
- Ty Bailey | VP of Services
Customer service has been super attentive and helpful, they communicated almost in real time to help us through a complex subscription plan setup. Highly recommended.
Juan answered my concern in a timely manner and have everything solved immediately with information on what went wrong. Thanks a lot!
Support is wonderful, everyone I have spoken to in the years of using this app has been incredibly patient and helpful. Adam was recently amazing in helping to answer all of our questions for our shopify subscription upgrade, and helped us come up with a solution to our unique shipping problem. Thank you!