Reviews (1,765)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and robust features. They appreciate its continuous improvements, reliable platform, and customization options. The customer support is praised for prompt and effective service, with team members like Nikola C. and Mariah receiving special mentions. Unique features like password-less login and Shopify Checkout Integration are positively noted. Merchants report increased recurring revenue and customer loyalty, and value its inventory management, order rescheduling, and insightful reporting capabilities.

Edited August 20, 2021

ReCharge does a good job of responding to help requests and following through on the process to find solutions.

AuburnBox
United States
Over 3 years using the app
July 5, 2021

Excellent Customer Service! We appreciate the speedy and thorough support that the team has provided!

Blue Sail Coffee Subscriptions
United States
Over 3 years using the app
June 23, 2022

The support team went above and beyond to help me fix my problem. App does exactly what it's supposed to

Atlantic Naturals
United States
Over 3 years using the app
Edited July 20, 2021

John addressed my issue immediately and correctly putting me back on track saving me time. Appreciated the prompt and quality support.

Fetching Foods
United States
Over 3 years using the app
Edited November 4, 2021

Generally the app is a reliable solution for subscriptions via Shopify. When I hit trouble, the support team is very helpful. Patrick especially has been communicative, personal and proactive in his service.

Copper Cow Coffee
United States
Over 3 years using the app
Edited October 25, 2021

This app is a key part of our business. The support team is always there to help us through any issues. We appreciate the quick service. 5 stars!

Flomentum
United States
Over 3 years using the app
January 23, 2022

Jovana was super helpful in fixing a subscription issue! Great customer service and prompt replies.

CAPI
Australia
Over 3 years using the app
January 27, 2022

I moved themes and lost the subscription option on my site, contacted the company and it was done within a day. Sheana was high professional . Highly recommend. Thanks

FLON
United Kingdom
Over 3 years using the app
June 15, 2022

Benjamin in support was so great to work with and worked through the issue I was having. Thank you for your help!

Sweet Peas Baby Box
Canada
Over 3 years using the app
February 15, 2021

Used this app to run a subscription box service a few years. It's a bit challenging to set up but it does the job and works well. ReCharge's Customer Service is awesome, they've always been helpful and able to solve problems quickly.

Rotor Riot Store
United States
Over 3 years using the app